Lead high-performing team responsible for unlocking the business value from Visa's M365 stack including: SharePoint, Power Platform, Teams, OneDrive, and Copilot.Manage SharePoint 2019 to SharePoint Online migration (90K+ sites) driving the change through proper change management and communication best practices.Define and drive Collaboration and GenAI Governance Strategy.Manage and Measure Automation and AI consulting practice with strong collaboration with key business partners including hands-on implementation of business solutions.Manage annual planning and budgeting for team including FTE/Contractor allocation, SW/HW spend, and vendor contract negotiation.Key stakeholder in Corporate GenAI Knowledge Management Strategy including Taxonomy Definition and Use Case Definition especially unstructured data strategy leveraging SharePoint as key knowledge source.

Led high-performing and highly-visible team responsible for driving organizational roadmap across all business units within the Risk organization.Streamlined operations and introduced efficiencies through technology/business alignment, and "filling the gaps" by introducing new RPA automation capabilities.Ensure the Risk organization’s technology product set aligns with the goals and objectives set forth through defined OKRs.Own Risk Platform Product Roadmap including prioritization across business units and negotiating complex and sensitive trade-offs.Timely reporting on roadmap execution, value creation, and vision.Collaborate across departments through deep technical and business conversations to facilitate product success and consensus-building.Identify and eliminate areas of redundancy and duplication across product set through a Unified Platform Strategy and Vision process.Partner with the Executive Team to identify and operationalize areas of process and productivity improvement by implementing rapid automation processes.Drive budget spend process ensuring timely funding for highest value products.Assess vendors introducing new automation and platform capabilities. Community.

Managed a high-performing team responsible for the day-to-day execution of Visa’s Third Party Risk programs. These programs are responsible for the protection of cardholder data and breach prevention. This is done by ensuring financial institutions, third parties, and other service providers follow globally-recognized PCI DSS data security standards.Established compliance product vision based on internal and external stakeholder feedback ensuring maximum satisfaction and security of the payments ecosystem.Defined and drove new initiatives exceeding on organization-wide OKRs.Drove multiple concurrent value-adding technology initiatives from ideation to delivery ensuring on-time delivery and high customer satisfaction. Established communication strategy with Risk Leadership on product effectiveness through multiple channels. Introduced numerous operational efficiencies for the team (one which took a 30 hour mission-critical process to 5 making the process more predictable and saving 16% of an FTE monthly in costs).Leveraging a historical data warehouse of operational information, my team automated a manual process for quarterly reporting saving 7% of an FTE quarterly in costs.Developed and motivated team through individualized understanding of personal and professional goals and ensured alignment with organization objectives.Effectively collaborated and negotiated with key areas of the business including Product, Sales, Finance, and Client Services to ensure the proper balance between corporate success and appropriate risk controls.

Chief Architect who led the full lifecycle development of the Global Compliance Application for the Ecosystem Data Security Risk team. This application centralized PCI DSS compliance management, fines notifications, and public compliance reporting globally for entities tracked in the Visa’s Third Party Agent, VisaNet Processor, PIN, and Merchant Compliance programs.Supervised 4 team members (2 direct reports) responsible for the development, testing, and quality assurance of the compliance product.Architected historical data warehouse (star schema) to capture historical compliance and relationship activity as well as a de-normalized model for rapid reporting through modern analytics tools (ie, Power BI).Managed relationship between Business and Technology teams to ensure alignment and a sense of common goals.Influenced project budget details by recommending the optimal resource mix for successful delivery.Conducted daily SCRUM meetings with teams in Bangalore, Austin, and Foster City.Served as the global central point of contact for technical and operational inquiries for business and technical teams.Developed on-boarding plan for new team members through a combination of demonstrations, exercises, and digital materials to ensure they have a quick ramp-up period and can engage in project work quickly.Collaborated with End User Technology to develop a strategy for current and future business intelligence and analytics needs.Organized and drove daily Agile meetings with all team members including the status reporting to management of current work items in the pipeline as well as sizing and prioritization of future work.

Provided technical and business value leadership around Visa’s SharePoint investment in both the collaboration and web content management spaces. Drove planning sessions with business customers to facilitate both project selection and project budget allocation for the current and following fiscal years.Managed requirements gathering sessions for new projects.Directed technical design sessions to ensure the solutions not only met the needs of the customer, but also were designed using best practices.Delivered business solutions on time and on budget.Served as domain knowledge expert to end users at all levels of the organization.Led mentoring and coaching sessions with internal customers on SharePoint Solutions.Trained internal users on use and management of SharePoint solutions.

Led cross-departmental team to centralize and operationalize customer data across the organization.Trained and mentored internal groups.Acted as liaison between the business and technical teams to identify business requirements and translate them into an actionable plan.Led cross-functional and cross-departmental teams on business critical projects.Provided thought leadership and expertise on SharePoint technologies.Drove adoption and engagement through an internal user group.Managed vendor and partner relationships.Relevant Projects:- Replace Excel-based Sales Quote System with smart InfoPath Forms Services / SharePoint Workflow process.- Intranet content migration from WSS3.0 to SharePoint 2010 environments- Customer information portal centralizing all customer data pulling from Microsoft Dynamics CRM (External Content) in addition to other customer data within organization.- Multiple upgrades from WSS3.0 to SharePoint Foundation- Support Planview Consulting Team with SharePoint-based demo environments

Served as development lead and project manager for enterprise-level engagements.Supervised 1 team member responsible for junior-level development tasks.Designed large solutions utilizing best practices and industry standards.Led requirements definition sessions to ensure the solution would meet requirements of the business.Delivered knowledge sharing presentations to groups of 50-100 attendees of the Austin SharePoint community through the monthly Austin SharePoint User Group Meetings.Performed project value modeling and sensitivity analysis (ROI, NPV, IRR, and TCO).Conducted presentations to all levels of management to communicate business objectives, business value, and project scope.Trained all users within organization on the use and management of delivered systems.Trained and worked on-site with international client teams in Asia and Europe in the following locations:o Singapore, Singaporeo Penang, Indonesiao Munich, GermanyClients served under this role: Advanced Micro Devices, DJO Surgical, University of Texas McCombs School of Business, Department of Assistive and Rehabilitative Services, Department of State Health Services - Women and Infant Children (WIC), Emerson Process Management, ERCOT Energy

Implemented Marketing Hotspot Analysis product and process.Drove requirement gathering sessions with all business units.Trained end users on the use and maintenance of the delivered product. Performed final presentation to upper management.

Developed reporting subsystem for the core product. Consulted with all levels of management and peers to ensure business objectives were met. Trained end users on use and management of new product.