Robert Newton Email & Phone Number

Plano, Texas, Us

I lead four high-performing teams encompassing Windows Infrastructure, SQL, Desktop Support, and Content Management Systems, fostering seamless collaboration, and achieving zero attrition. ⇨ Orchestrate rapid response during emergencies, effectively managing tasks and mitigating regional disasters within a 6-hour turnaround.⇨ Govern applications, websites, reporting, disaster recovery, and publishing across On-Premise, Azure, and AWS platforms.⇨ Conduct cost/benefit analyses for IT spending and initiatives, optimizing resource allocation and capturing cost-savings to impact budget outcomes positively.⇨ Managed vendor relationships, procured equipment pricing, and devised supply chain strategies to minimize disruptions and enhance efficiency.⇨ Nurture a collaborative work environment, providing growth opportunities for team members and instilling a sense of ownership and pride in service delivery.⇨ Drive automation initiatives and facilitate communication to enhance efficiency and ensure seamless operations across all teams.⇨ Leverage 150+ hours of specialized management training to drive informed decision-making and effective leadership strategies.

Plano, Texas, Us

Championed the architectural design of new SharePoint environments, meticulously planning for usage capacity over a 6-month project initiated by our acquiring company.⇨ Achieved promotion within six months, reflecting exceptional performance and rapid skill development.⇨ Identified and implemented process optimizations, slashing three months off the timeline while rigorously ensuring production readiness to safeguard end-user experience.⇨ Mentored team members and assumed a leadership role within the hosting environment, guiding and empowering colleagues to excel.

Plano, Texas, Us

Drove the development, security, and provisioning of infrastructure for local, state, and federal partners, ensuring robust and reliable support for critical operations. ⇨ Pioneered automated processes for downloading and installing updates on machines, significantly enhancing efficiency and reliability.⇨ Expanded success by implementing zero downtime patching, eliminating disruptions during busy maintenance windows, ensuring uninterrupted operations.

Kansas City, Mo, Us

Designed, procured, developed, and tested large-scale collaboration farms, fostering seamless internal and external collaboration initiatives. ⇨ Supervised server backup support, change/problem management, database management, and asset management to ensure optimal system performance and reliability.⇨ Actively participated in Disaster Recovery scenarios and contributed to audits and penetration testing of systems to fortify security measures and ensure business continuity.⇨ Developed, presented, and received approval for enhancing search capabilities with a cross-district search farm that significantly boosted performance and enabled secure, district-wide search results for all employees.⇨ Received the prestigious President's Award from the Federal Reserve Bank of Kansas City in August 2017, acknowledging outstanding contributions and dedication to excellence.⇨ Oversaw technical support staff, delegating assignments to ensure timely project completion and fostering employee development.⇨ Liaison to user departments, implementing information programs/systems, addressing needs, resolving issues, and ensuring user acceptance.⇨ Managed long-term projects and deliverables in collaboration with cross-functional teams and regularly updated management and stakeholders on project milestones and progress.

Kansas City, Mo, Us

Progressed SharePoint initiatives across the National IT Federal Reserve System, optimizing collaboration and knowledge sharing nationally. ⇨ Led collaborative efforts with end users and support staff on key initiatives, driving engagement and ensuring alignment with organizational objectives.

12 U.S. Cities, Us

my responsibilities include Securing, Updating, Testing, and maintaining all applications in use at Stinson. I focus on all enterprise applications in use. I also was responsible for migrating from Sharepoint 2007 to Sharepoint 2010. I plan, organize, and implement enterprise applications projects that i have responsibility over as a project lead. I act as a business analyst and project manager in most of my IT projects.This includes conducting requirements gathering, cost analysis, and reporting to key stakeholders. I am also responsible for evaluating new software for relevant departments and supporting the internal technological and security needs of the Firm. After evaluating, I act as a go-between for different internal departments affected by the relevant applications.I have just completed designing and implementing a new sharepoint 2010 intranet to replace our older intranet and improve access to information across platforms into one central location.

● Conducted new business intake and pre-sales meetings, demonstrating strong client-facing skills and strategic thinking in technology product ownership● Managed forecasting, reporting, metrics, customer support, and ticket escalation, showcasing skills in data analytics and workforce planning● Oversaw accounting, billing/collections, accounts payable, contract negotiation (vendors & customers), and strategy development, demonstrating leadership and partnership skills in managing business operations

I am responsible for testing internal controls to ensure they are operating effectively and identify any control deficiencies and assist in the development of remediation strategies. I contribute to the identification and initiation of process improvements which have resulted in an increase in accountability. I tend to focus on control remediation efforts in order to decrease deficiencies.

As an Engineer I worked mainly on Oracle Application Support for the end users, but I am called upon for 2nd level support for our other applications and networking issues. I also was used in testing, development, and six sigma initiatives.