Robert Nolan Email & Phone Number

Boulder, Colorado, Us

Remote coordination and management of all RFI, RFP and RFQ requests from the North America (and ancillary LATAM support) Sales Teams for SD-WAN-Aas company’s US division. Coordinated all bid project elements regarding hardware overlay and connectivity underlay—pricing, configuration, geographical and business concerns, monitored and managed proof of concept process for prospective clients. Assisted with creation of custom partner-specific price books, GTM and onboarding plans for alliance partners. Managed all Bid and PoC projects within company’s JIRA system for NA. Collaborated with Sales Management to scale budgetary pricing to a winning BAFO proposals. Collaborated on SoPs for Bid Management in NA division with Sales Support. Hardware: Cisco, Fortinet; Underlay: DIA, EPL, broadband, LTE. Certified Fortinet NSE 1-3 (Certificates available on req.)

Eatontown, Nj, Us

Key Accomplishments Spearheaded overhaul of pricing operations via deep-dive data review in concert with contracted SME's. Coordinated all project efforts to build a robust CPQ pricing platform to automate bid generation and capture key business intelligence for Sales Operations.Centralized all Bid Desk Operations; developed RFQ processes and standard operating procedures; built pricing databases and automated scripts to increase quote processing efficiency; managed and customized SalesForce CRM to capture quote metrics.Responsibilities/Duties:Management of day-to-day operations of company bid desk supporting partner (e.g. IBM, Unisys, Kodak, etc.) and direct business for leading 3rd party maintenance company covering such OEMs as EMC, NetApp, HP, Sun, Dell, Cisco, IBM.Regular reporting on above activities.Customer service in cooperation with Sales and Operations to increase deal win likelihoodDirectly interfaced above metrics with Operations in order to build profitable cost based pricing models

Hamilton Township, New Jersey, Us

• Developed Sales and Marketing plans, programs and related collateral materials for boutique $1M Information Security firm• Responsible for all company advertising and promotions; wrote press releases, managed Google AdWords campaigns, etc.• Communicated with clients through entire sales cycle from prospecting to post-sales follow up on core service practices of: o Information Systems Auditingo Penetration Testingo Security Information and Event Managemento Managed Information Security Services (FW, IDS, SIEM, etc.) • Proposal, RFP, RFQ and RFI preparation on above core service offerings• Organized regional seminars featuring diverse clientele (from verticals such as Fortune 500 co.’s., government, healthcare, financial, and media) to educate customers and prospects on the latest developments in the Information Security space• Consulted with enterprise clients on information security solutions in the forms of professional services, training, hardware, and software that best suit in their current levels of risk and vulnerability• Managed day-to-day Sales Operations, including Sales pipeline/forecast management, reporting, trending, management of Pivot Point and partner representative’s deals and follow up timeliness and focus; conducted bi-weekly meetings and reviews of all aforementioned with the PPS team

Hamilton Township, New Jersey, Us

Key Accomplishments: Increased SMB client base and revenue 35%; expanded strategic partner relationships 50%;secured recurring revenue streams from aforementioned SMB's; awarded key state and private contracts; built and maintained all Marketing programs.Responsibilities/Duties:All Sales Proposals, RFP, RFQ and RFI's.; support/sales operations on 90% of large enterprise dealsSales, Sales Operations, Marketing and Project Coordination for small (12 employee) boutique $1M Information Security firmConsistently met quotas for revenue, growth and new strategic partnershipsMarketing Mix (collateral, trade shows/seminars, PR, SEO, Partner Programs, Associations/Centers of Influence.)Consultative Sales through entire sales cycle from prospecting to post-sales follow up on Information/Data Security Professional Services including: Information Systems Auditing, Penetration Testing, Security Information and Event Management, Managed Information Security Services (FW, IDS, SIEM, etc.) Project Coordination.PMI Project Management Body of Knowledge (PMBOK)-driven project administration including:Scope of work developmentResource and project cost budgetingProject schedulingPre-engagement planning (project charter, definition, identification of project stakeholders, risks, etc.) Industry and standards research (business, framework/regulation, and technology requirements) Post-engagement follow ups with clienteleProvided ongoing project progress reporting to Pivot Point Security senior managementManaged all client project deliverables

Ca

• Communicated with clients through entire sales cycle from prospecting to post-implementation follow up• Specialized in a variety of enterprise computing solutions, such as: helpdesk/customer relationship management, network monitoring and troubleshooting, enterprise anti-virus, and network security (host and network intrusion prevention solutions)• Marketed, up-sold, and cross-sold on product lines from publishers such as: o McAfee Securityo Network General/Sniffer Technologies, o Magic Solutionso Surf Controlo Concord Healtho Internet Security Systems (ISS) • Conducted on site presentations and live product demonstrations to enterprise prospects and clients within the NY/NJ area• Prospected and closed software license agreements and related professional implementation and customization services from above software publishers• January 2004-assumed responsibilities of field sales team support management and all small/medium business account management• As of June 2004, responsible for individual billing of $450,000 and team billing of $1.75 million• Supported field sales team with targeted direct mail and e-mail marketing campaigns, quarterly seminars, sales proposal draft (inc. RFP, RFI, RFQ) and quality control and focused client follow ups.

Key Accomplishments: New business growth at consistent 20% annual rate; complete Sales/Post-sale ownership (prospecting through delivery) of all SMB business; strategic partner relationship management on all Channel deals; recurring revenue with minimal deal losses (<10%) on all software license renewal business; average of 30% increase per year on up-sold professional services engagements.Responsibilities/Duties:Consultative sales through entire sales cycle from prospecting to post-implementation follow up; exceeded quota throughout tenure with firm, aiding company in achieving platinum partner status with selected software publishers (below).Dual Outside (50%)/Inside (50%) Sales and Project Coordination roleRFP/RFI/RFQ and Sales Proposals; Marketing efforts within territory and client baseSpecialized in a variety of enterprise computing solutions; Software/Hardware related Professional Services in: helpdesk/customer relationship management, network monitoring and troubleshooting, enterprise anti-virus, and network security (host and network intrusion prevention solutions)Marketed, up-sold, and cross-sold on product lines from publishers such as: McAfee Security, Network General/Sniffer Technologies, Magic Solutions (Remedy),Concord Health and Internet Security Systems (ISS)As of June 2004, responsible for/support of individual billing of $625K and team billing of $2.25M in dual Account Exec/Sales Support role.

Key Accomplishments: Led efforts to increase customer retention; simplification of automated phone menus in cooperation with call-center Management; exemplary customer service and First-Level Technical Support; two-time Employee of the MonthResponsibilities/Duties:New account signups for dial up and ISDN customers for Internet service provider's NJ-based customer support center; billing support; customer serviceProduct/Service lines: Dial-up, DSL, ISDN, Web Hosting

Promoted from Customer Service to manage over 500 mid to small accounts in 14 states responsible for annual billing over $750,000; 1 year revenue increase of 35% after promotionCustomer relationship managementRFP, RFQ's; Territory Reporting and Forecasting/Pipeline

Us

Account Executive-Southeast Territory(11/99-01/00): • Managed over 300 Accounts in 7 states; annual billing over $500,000• Sold expansive product line of Hewlett Packard laser printer components• Proactively established custom volume pricing, solved problem issues, and closed prospects to increase annual revenueInside Account Executive-Northeast/Mid-Atlantic Territories(12/97-10/99): • Promoted from Customer Service to manage over 500 mid to small accounts in 14 states responsible for annual billing over $750,000• 1 year revenue increase of 35% after promotion• Customer relationship management• Large scale RFP and RFQ responsibilities• Territory Reporting and Forecasting

B.A, Communications (Spec. Journalism/Radio)

Ba, Communications