• Business Analysis in support of the enhancements and maintenance to the VETSNET Financial System for the Veterans Benefits Administration. Provide ongoing software support for this system in the production environment. • Responsible for analyzing enhancements to the system and providing input to Software Development teams on impact and scheduling of work associated with these changes.• Evaluate current functional data flow processes and recommend changes to consolidate or eliminate redundant data sources.• Assisted in the requirements gathering, development, project planning and testing of newly developed software used within the VA. SDLC is primarily waterfall methodology but have some exposure to Agile/SCRUM. • Lead Analyst in the implementation of new tools for out team. Included Rational tools and Sharepoint portal.

• Federal Contract to provide support to the Veteran’s Health Administration’s proprietary Hospital Information System. • Responsible for analyzing enhancements to the system and providing input to Software Development teams on impact and scheduling of work associated with these changes.• Evaluate current functional data flow processes and recommend changes to consolidate or eliminate redundant data sources.• Assisted in the requirements gathering, development, project planning and testing of newly developed software used within the VA hospitals.

• Managed multiple technical teams in the full life-cycle analysis, design, development and implementation of in-house written software. Technical platforms included Visual Basic, Microsoft SQL Server, Internet enabled web applications using ASP and XML, Tandem COBOL, and Crystal Reports.• Performed project management duties by effectively resourcing projects, approving or writing all requirements/design specifications, and assuring deliverables were completed on schedule. • Managed the Administrative Systems department. Was extremely effective in the recruitment and retention of technical staff and in building a cohesive team environment. Fairly evaluated and trained direct supervisors and approved compensation plans for all personnel within the department. • Created and maintained annual budgets of approximately $2 million. Consistently ended the fiscal year on or under budget.• Worked closely with our user community by assisting in the prioritization and escalation of projects and support issues. Facilitated recurring meetings with user department representatives. Routinely reported the ongoing status of projects to executive management. • Participated on committees to evaluate multiple third party applications for use within our firm. Responsible for the implementation, ongoing support, contract negotiations, and maintaining the vendor/client relationship.

• Managed a team of programmers to support the entire customer base of the PHAMIS LASTWORD Hospital Information System. Accomplished a reduction of the turnaround time or resolving technical programming support calls from months to days. Technical platform included Tandem Mainframe and some PC applications.• Supervised all facets of the day-to-day operations of a satellite office including office management duties, vendor relationships and internal financial functions.• Hired all technical staff and built a cohesive, dedicated and efficient team

• Supervised the Clinical Systems programming staff. Assigned individual programming tasks to the technical team members and was responsible for monitoring progress and accountability.• Responsible for the design, development and coding of custom software for Hospital Information Systems for the major clinical.• Worked directly with steering committees that included Physicians, Nurses, and Hospital Administration to help design effective solutions to improve the quality of care.• Designed and developed software for a wide range of applications used within a hospital environment. Applications included in-house written software using COBOL, Visual Basic 3.0 , MUMPS, and Tandem COBOL/SCOBOL.• Took the initiative to design and develop a full data entry system as an alternative to other systems being considered, resulting in savings of hundreds of thousands of dollars.