Robert West Email and Phone Number
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With a robust background in quality management, Vehicle Accessory Group benefits from my expertise in process improvement and lean practices. Our team has enhanced product quality by deploying innovative corrective action systems and establishing rigorous KPIs, reflecting our commitment to exceptional standards.At Special Products & Mfg., Inc., collaboration on quality initiatives reduced customer DPPM significantly, and the establishment of roving audits ensured sustained process compliance. My mission, woven into my role, champions continuous improvement and operational excellence, ensuring customer satisfaction in the dynamic field of metal fabrication.
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Quality ManagerVehicle Accessory Group May 2024 - PresentMesquite, Texas, Us -
CaregivingCareer Break Oct 2023 - Apr 2024Family member needed extra care.
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Quality ManagerSpecial Products & Mfg., Inc. (Spm) | Sheet Metal Fabrication, Laser Cutting, Powder Coating Apr 2022 - Oct 2023Rockwall, Tx, Us– Responsible for all quality project selection, implementation, and sustaining gains.• Reduced customer DPPM by greater than 50% by creating an effective corrective action system in PLEX• Deployed roving audits to ensure process compliance as a deliverable from senior management strategy• Established accurate KPIs to ensure improvements were effective over time • Maximized team performance by getting each team member on the right seat of the bus• Re-built ISO system including corrective action, internal audit, metrics, doc control, and management review• Improved QA lab operations to allow 150+ NPIs per month consistently -
Quality ManagerMaysteel Industries Llc Apr 2019 - Mar 2022Allenton, Wi, UsResponsible for all quality project selection, implementation, and sustaining gains.• Reduced customer DPPM by greater than 75% within the first year using CAPA and KPI metrics• Worked directly with Aerospace, Defense, and big-name internet companies to onboard new products• Deployed roving audits to ensure process compliance with company and regulatory requirements• Successfully managed through covid ensuring objectives were met and QMS was maintained with lower staff• Achieved compliance with ITAR (first project after onboarding)• Maintained schedule of key compliance items and audited critical EHS activities -
Quality ManagerTower Extrusions (Formerly Ascend Custom Extrusions) Nov 2016 - Apr 2019Custom Aluminum Extrusions and Standard shapes services to construction, HVAC, renewable energy, defense, and transportation sectorsResponsible for all quality project selection, implementation, and sustaining gains.• Coordinated improvement activities moving the organization to a systems approach to quality• Created processes and procedures for ISO 9001-compliant QMS• Developed reporting from EPICS using Crystal reports with drill down to ensure process performance was understood by management and which facilitated solid decisions • Reduced rework by 92% in one of the core processes
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Quality / Operations ManagerJayco Manufacturing, Llc (Formerly Genesee Stamping And Fabrication) Mar 2015 - Nov 2016Fabrication services to semiconductor, oil and gas, HVAC, aerospace, defense, and telecom sectors providing sheet metal, machined, stamped, weldments, and assemblies made from steel, stainless, aluminum, brass, copper, extrusions Operations Manager / Quality Manager– Responsible for all production and quality directives• Annual dollars shipped per team member increase by 13% while improving quality by cross-training frontline workers and implementing standard work• On-time delivery improved percent 31% (64 to 95%) by implementing an effective scheduling approach• Cost of Quality was reduced by 44% (2.7 to 1.5) by improving processes and enforcing adherence• Within the first 12 months won back 3 of 4 key customers lost before my onboarding• Implementation of ISO quality system in multiple locations after merger of other business units• Kept labor costs within budget while ensuring product went out on time by eliminating the batch mentality -
Quality ManagerKarlee Jul 2013 - Mar 2015Responsible for managing and coaching 19 QA directs on 3 shifts ranging from new entry level to highly skilled senior team members● Customer returns reduced from 1.34% to 0.31% in first 6 months by educating the team on what quality is.● Achieved a 32% labor cost savings by cross training to keep all areas covered and allowing a head count reduction by attrition.
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Quality And Cnc Programming ManagerJ & A Manufacturing Dec 2008 - Jul 2013Garland, Texas, UsFabrication service company serving telecom and military sectors with sheet metal, cabinets, frames, enclosures, racks, machined parts, chassis and hardware made from steel, aluminum, composites.Responsible for selecting and administering training programs as required educating the workforce and accomplishing long term goals, managing ISO 9001-2008 Quality Management System, and creating a culture of accountability by earning the trust and respect of fellow workers while maintaining the highest level of integrity. -
Process EngineerJ & A Manufacturing Apr 2007 - Dec 2008Garland, Texas, UsProject Engineer – Responsible to identify opportunities for improvements that had a positive impact on profitability, ergonomics, quality and lead-time, acting as both facilitator and participant, ensured the needed improvements were realized by communicating what the organization was trying to achieve and why, outlined suggested approaches to achieve these goals and enabling employees to work out their own solutions.* Lead various teams in efforts to find solutions that will improve quality, cost and delivery performance resulting in significant bottom line returns * Responsible for selecting and administering training programs as required educating the workforce and accomplishing long term goals * Mentor team members in order to multiply the number of fully engaged advocates for continuous improvement * Use available data to select projects that have the highest potential for success and most immediate payoff * Analyze value streams in order to identify, eliminate, and or mitigate waste * Continue to explore and expand my knowledge of JIT, Lean, TPS, TOC, Six Sigma -
Production Supervisor -J & A Manufacturing Jun 2007 - May 2008Garland, Texas, UsExecuted Production Supervisor position until a permanent candidate was hired and trained, responsibilities included Machining, Hardware, Assembly and Coating and Screen Printing areas while continuing to execute Project Engineer responsibilities. Mentored team members in problem solving methods which allowed the company to become profitable despite the recent economic downturn. Eliminated waste by observing, documenting issues, and following up to ensure effectiveness of new processes. -
Process Engineer / Quality Engineer / Iso CoordinatorGolden Precision Llc. May 2005 - May 2007Fabrication services to semiconductor, mass transit, oil and gas, and telecom sectors providing sheet metal enclosures, and high component count assemblies and weldments made from steel, stainless, aluminum, etc..Responsible for design and documentation of processes in production and quality and developing and implementing permanent corrective actions. Enabled the company to win and keep new customers by designing processes for NPI products utilizing Lean Techniques and DFM for high component count products. Improved companies First Pass Yield in the assembly line operation by developing jargon-free work instructions for 170+ employees that include full color photos.
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Quality ManagerAdvanced Machining And Tool Inc. Nov 2002 - May 2005Milton, Vt, UsHired as QA inspector. Promoted to Quality Manager after 1 month. Building a quality system from the ground up. Lowered customer reject rate from 10% to 0.4% in first 6 months Increased customer orders by 250% in first year. Developed and maintained calibration database using Microsoft Access Developed and maintained reject tracking database using Microsoft Access including follow-up of effectiveness of corrective actions Developed and maintained customer and vendor relationships -
Fabrication SupervisorDdi (Golden Manufacturing) Apr 1994 - Jun 2002Managed 50+ workers on 3 shiftsFocused continuous improvement efforts on Cost, Quality, Delivery, Morale and Safety
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Quality Assurance LeadDdi (Golden Manufacturing) 1994 - Jun 1998○ Responsible for supplier quality, secondary operations, calibration, FAI.○ Quality Liaison to Motorola, DSC, Alcatel.
Robert West Skills
Robert West Education Details
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Eastfield CollegeBusiness/Managerial Economics -
Richland CollegeLeadership -
BsiLead Auditor Training
Frequently Asked Questions about Robert West
What company does Robert West work for?
Robert West works for Vehicle Accessory Group
What is Robert West's role at the current company?
Robert West's current role is Quality Manager | Manufacturing Process Improvement, Problem Solving.
What is Robert West's email address?
Robert West's email address is rw****@****eel.com
What schools did Robert West attend?
Robert West attended Eastfield College, Richland College, Bsi.
What are some of Robert West's interests?
Robert West has interest in Leadership, Six Sigma, Management, Twi (Training Within Industries), Capa (Corrective And Preventive Actions), Cooking, Lean, Biking, Hiking, Camping.
What skills is Robert West known for?
Robert West has skills like Root Cause Analysis, Lean Manufacturing, Continuous Improvement, Process Improvement, Manufacturing, Value Stream Mapping, Iso, Quality System, Quality Management, Jit, Kaizen, Quality Assurance.
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