Project Support Analyst
Provided and escalated issues remotely with upgrade and installation of new Dell Servers; VOIP connections, Sale Registers and Peripherals, Price Checkers and Scanners.Created detail oriented scope of works prior to each installation phase; deployed and upgraded servers and PC's remotely.Assisted Field Techs' with hardware installations; installed and configure software remotely.Assisted in maintaining the network's physical and logical structures, including all network connections while… Show more Provided and escalated issues remotely with upgrade and installation of new Dell Servers; VOIP connections, Sale Registers and Peripherals, Price Checkers and Scanners.Created detail oriented scope of works prior to each installation phase; deployed and upgraded servers and PC's remotely.Assisted Field Techs' with hardware installations; installed and configure software remotely.Assisted in maintaining the network's physical and logical structures, including all network connections while communicated with various levels of management tracking installation progress Show less