It Analyst
Current
Sep 2024 - Present
AeroLeads people directory · profile
Roberto Torres Email & Phone Number
IT Analyst
at
Bristow Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Analyst
Location
Rio De Janeiro, Brazil
Company size
Who is Roberto Torres? Overview
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Quick answer
Roberto Torres is listed as IT Analyst at Bristow Group, a with 1312 employees, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Roberto Torres.
Roberto Torres previously worked as Service Desk Assistant at Elea Digital Data Centers and IT Assistant at Corning Incorporated. Roberto Torres holds Bachelor'S Degree, Computer Science, 8.70 from Estácio.
Company email context
Email format at Bristow Group
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Bristow Group
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Profile bio
About Roberto Torres
Bilingual IT professional with 4 years of customer support, experience consulting, monitoring, upgrading and reporting on various infrastructures. Exceptional knowledge of Active Directory (RSAT), Windows environment, Microsoft Office 365.Experienced with high demand, fast paced enterprise environment with companies spanning on upwards of more than 800 employees. Working to provide an incredible customer experience, making sure the customer goes thru all the steps of IT proccess as fast as possible (SLAs to close ticket). Working to automate and always improve processes of IT, keeping in touch with the partners, from India, China, EUA, involved in the IT process.Soft skills:Excellent communication skills, both written and verbal;Grit and ownership spirit;Strong analytical skills with logical reasoning;Critical thinking;Big attention to details;Ability to keep learning new things while constantly improving what we are already good at.Hard skills:Software: SharePoint, Power Automate, Microsoft Windows, Active Directory, Office 365;Database: MySQL;Native Portuguese;Advanced English.For any doubts please contact me:+55 21 97923-3583roberto.ftorres@hotmail.com
Current workplace
Roberto Torres's current company
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Bristow Group
4 roles
Roberto Torres work experience
A career timeline built from the work history available for this profile.
Service Desk Assistant
Carrying out Service Desk activities providing support to Elea Digital's brazilian and international customers. Opening calls for various services such as: requests, monitoring ticket lifecycle, incidents by using ServiceNow. Providing customer services via email and telephone.
Mar 2024 - Sep 2024
It Assistant
Remote support to internal customers following ITIL practices;Administration of users and machines through Active Directory tool.Support in LGPD issues;Full-time support for any type of information, technical and configuration problems, ticket opening and incident monitoring;ServiceNow for ticket management;Creation of documents for the knowledge base of new employees;Troubleshooting Office 365 package;ZScaler for proxy, Delinea(PAM), CFTV(ExaqVision);SAP for ERP (RC and POs)Configuration & distribution of corporate mobile devices;Troubleshooting Cisco VPN and Pulse clients;LogMeIn remote connection/utilization;Altiris Deployment of software;Printer/driver troubleshooting & installation;
Aug 2022 - Mar 2024
It Intern
Remote support to internal customers following ITIL practices;Administration of users and machines through the AD tool.Support in LGPD issues;Full-time support for any type of information, technical and configuration problems, ticket opening and incident monitoring;Ticket queue management using ServiceNow;Creating and translating documents for the knowledge base of new employees;
Aug 2020 - Aug 2022
Team & coworkers
Colleagues at Bristow Group
Other employees you can reach at bristowgroup.com. View company contacts for 1312 employees →
WC
Wanderson Cangussú
Colleague at Bristow GroupCampos Dos Goytacazes, Rio De Janeiro, Brazil
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AR
Alex Reed
Colleague at Bristow GroupTorquay, England, United Kingdom
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MH
Mboh Henry
Colleague at Bristow GroupNigeria
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RL
Rodolfo Lobo
Colleague at Bristow GroupRio De Janeiro, Brazil
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SP
Sompop Phongen
Colleague at Bristow GroupAustin, Texas, United States
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CR
Cristian Rivera
Colleague at Bristow GroupGuatemala
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WT
William Timothy Knight
Colleague at Bristow GroupGreater Birmingham, Alabama Area, United States
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JR
Jeff Reed
Colleague at Bristow GroupFairbanks, Alaska, United States
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FD
Fabrício De M. Gomes
Colleague at Bristow GroupSão Fidélis, Rio De Janeiro, Brazil
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SR
Siren Rosenlund
Colleague at Bristow GroupGreater Bergen Region, Norway
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Wanderson Cangussú
Colleague at Bristow GroupCampos Dos Goytacazes, Rio De Janeiro, Brazil
View →
AR
Alex Reed
Colleague at Bristow GroupTorquay, England, United Kingdom
View →
MH
Mboh Henry
Colleague at Bristow GroupNigeria
View →
RL
Rodolfo Lobo
Colleague at Bristow GroupRio De Janeiro, Brazil
View →
SP
Sompop Phongen
Colleague at Bristow GroupAustin, Texas, United States
View →
CR
Cristian Rivera
Colleague at Bristow GroupGuatemala
View →
WT
William Timothy Knight
Colleague at Bristow GroupGreater Birmingham, Alabama Area, United States
View →
JR
Jeff Reed
Colleague at Bristow GroupFairbanks, Alaska, United States
View →
FD
Fabrício De M. Gomes
Colleague at Bristow GroupSão Fidélis, Rio De Janeiro, Brazil
View →
SR
Siren Rosenlund
Colleague at Bristow GroupGreater Bergen Region, Norway
View →
1 education record
Roberto Torres education
FAQ
Frequently asked questions about Roberto Torres
Quick answers generated from the profile data available on this page.
What company does Roberto Torres work for?
Roberto Torres works for Bristow Group.
What is Roberto Torres's role at Bristow Group?
Roberto Torres is listed as IT Analyst at Bristow Group.
Where is Roberto Torres based?
Roberto Torres is based in Rio De Janeiro, Brazil while working with Bristow Group.
What companies has Roberto Torres worked for?
Roberto Torres has worked for Bristow Group, Elea Digital Data Centers, and Corning Incorporated.
Who are Roberto Torres's colleagues at Bristow Group?
Roberto Torres's colleagues at Bristow Group include Wanderson Cangussú, Alex Reed, Mboh Henry, Rodolfo Lobo, and Sompop Phongen.
How can I contact Roberto Torres?
You can use AeroLeads to view verified contact signals for Roberto Torres at Bristow Group, including work email, phone, and LinkedIn data when available.
What schools did Roberto Torres attend?
Roberto Torres holds Bachelor'S Degree, Computer Science, 8.70 from Estácio.
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