- Developing effective sales strategies to gain new clients and keep existing ones. - Cooperating closely with Back Office Team in solving incoming inquiries of the clients.- Creating strong relationships with clients by providing regular market updates and personalized investment strategies.

- Provided customer service, both on a face to face basis and by phone.- Handled customer calls and responded to queries about product quality, promotions and billing. - Supported marketing team by editing social media campaigns in Spanish and English.

- Provided customer service to local and foreign customers by phone and e-mail. - Coordinated transportation for international shipments.- Supported marketing team by editing social media campaigns in English and Italian.- Booked international airline tickets and accomodations for the Onboard Courier service.

- Organized private events and weddings.- Handled bookings and provided assistance to members of the Boat Club.- Assigned shifts ensuring weekends, holidays and events were well-staffed.