Roberto Gonzalez's Location
Toa Baja, Puerto Rico, Puerto Rico
About Roberto Gonzalez
Roberto Gonzalez is a Application Administrator at Banco Popular at Banco Popular de Puerto Rico.
Roberto Gonzalez's Current Company Details
Banco Popular De Puerto Rico
Application Administrator at Banco Popular
Roberto Gonzalez Work Experience Details
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Application AdministratorBanco Popular De Puerto Rico Oct 2018 - PresentPuerto RicoResponsible for administering Ariba's overall system including users, roles permissions, templates, data import/export, suppliers, general platform configuration; Resolve system related issues identified by the business units; Provide system support to users, as needed; Manage recurring procedures and validate application usability and monitor system stability, ensuring that all operational tasks run error-free and application performance is optimal; Document Ariba administration procedures up to date; Manage incidents to ensure all incidents are analyzed, diagnosed, reported, communicated to stakeholders and documented; Recommend new controls to avoid incidents; Support new project development; Support project documentation procedures, identifying requirements, risks and quality parameters; Assists with gathering, compiling and analyzing information on program-related matters for preparation of required planning documents; Ability to work inependently and collaboratively in a team setting; Ability to mantain confidentiality of sensitive information; Identify solutions for reported incidents or systems enhancements in JIRA Ticketing System; and Ability to work with User Certification process.
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System ConsultantEvertec Jan 2016 - Sep 2018Puerto RicoProvide maintenance and support to various SQL Server Databases; Provide technical support for various information systems from a wide range of clients; Coordinate and provide server configurations based on the client's needs; Analyzed and provided solutions to several problems in current information systems and databases; and Managed a team of other IT Consultants, giving support and advice to their current work agenda.
Frequently Asked Questions about Roberto Gonzalez
What company does Roberto Gonzalez work for?
Roberto Gonzalez works for Banco Popular De Puerto Rico
What is Roberto Gonzalez's role at the current company?
Roberto Gonzalez's current role is Application Administrator at Banco Popular.
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