With over fifteen years of experience at Softeco Sismat (then AlgoWatt), I have developed strong skills in business analysis, software testing, project and cost management, technical writing, and customer relationship management. I have successfully delivered and supervised various projects across different Business Units, ensuring quality standards, customer satisfaction, and budget and schedule control.Currently, I am a Senior Business Analyst at DGS, working for the Carnival Group, one of the world's leading cruise operators. My main duties include performing functional analysis on several modules of LEVANTE, a software suite for asset management, testing and validating these modules, supporting the Business on specific tasks, such as user accounts and workflow configurations, and overseeing the delivery process. I am passionate about applying my skills and knowledge to create innovative solutions for complex and challenging problems.