Assistant Account Executive
Dallas/Fort Worth Area
My position started off as a retail cashier for Creata who is partnered with Southwest Airlines. Creata has a retail store at the headquarters and are responsible for creating merchandise for their employees and customers. I moved to the role of Store Manager when in March of 2014 the then store manager was falling behind on the work duties and procedures that needed to be done, I was granted the roll since I have experience in team management, online sales and product inventory. I led my team to double sales for the year of 2014 and then again in 2015. We do a lot of work related travel events that focus what we do for the company and brand, we ensure the standards enforced by Southwest Airlines to keep their brand pure and unique. My role as Assistant Account Executive is to help assist the Account holder on her day to day work request, be that processing a purchase order, contacting clients for merchandising, assisting the online ITs on setting online merchandise, Uploading, managing and editing existing and new merchandise in the stores inventory software, and finally managing the store front and leading a small group to ensure we offer the customer service that Southwest Airlines is well known for.