Diligent Billing Specialist in managing billing processes and ensuring financial accuracy within the maritime industry. Specializing in invoicing, resolving billing discrepancies, and maintaining meticulous billing records.

As a Credit Card Customer Service Representative at G&T Continental bank, I provided support to cardholders, addressing inquiries related to credit card accounts, transactions, and policies. Responsibilities included resolving customer concerns, processing card applications and transactions, and promoting card features and benefits. I maintained high standards of service, upheld compliance with banking regulations, and consistently met performance targets while ensuring a positive customer… Show more As a Credit Card Customer Service Representative at G&T Continental bank, I provided support to cardholders, addressing inquiries related to credit card accounts, transactions, and policies. Responsibilities included resolving customer concerns, processing card applications and transactions, and promoting card features and benefits. I maintained high standards of service, upheld compliance with banking regulations, and consistently met performance targets while ensuring a positive customer experience. Show less

Dynamic and results-oriented Customer Service Agent with a strong focus on sales and credit management within the telecommunications industry. Skilled in promoting and selling mobile and residential services while assessing customer creditworthiness to mitigate credit risk and ensure financial integrity.

Detail-oriented Accounts Receivable Analyst with a focus on maintaining financial accuracy and integrity within a dynamic corporate environment. Proficient in managing and analyzing accounts receivable processes, specializing in invoicing, collections, and reconciliations.

As a Customer Service Representative at Banco Industrial, I served as the primary point of contact for customers, delivering exceptional support and service. Responsibilities included resolving inquiries and issues promptly, processing transactions accurately, and maintaining up-to-date knowledge of products and policies. I achieved high customer satisfaction ratings, and collaborated effectively with cross-functional teams to enhance the overall customer experience.