Roberto Pimentel Email and Phone Number

• Foundation: Oversee the internal production custom operations for Titleist golf gear and Club Glove golf travel gear. Work closely with engineers to implement 50 embroidery machines and manufacturing layout. Work with recruiters, HR, Managers and Directors to ensure the new operation is staffed and equipped and on-budget.• Developed and implemented Training Plan: Develop a custom gear training handbook with key terminology/process. Created a custom gear/embroidery academy and training videos that converted any new associate to an embroidery specialist. • Operation process expert: Establish a standard work guide on daily operations, added special embroidery machine modifications making it safer & better for machine operators. Also crated step-by-step guides for Titleist custom gear, ensuring 100% quality and output. • Daily operations: include a wide range of task from guiding, planning, organizing, safety and managing 28 employees, monitoring their performance, and ensuring all 50 embroidery machines where operational. Drove quality & operational improvements.

Hired to troubleshoot and improve quality and output for custom operations. • Team Building/Partnership: Worked with 3PL (Geodis) and Acushnet Leadership Teams to ensure an effective work relationship between teams to deliver a collaborative, energetic positive environment for the operations team to thrive in.• Metrics: Train and Lead Geodis custom operators & support teams to elevate production output through high order demand ensuring quality standards are maintained. Resulting to an additional 15,000 units per month. • Procedures: Drove operational improvements, which resulted in savings and deficiencies. Document all Internal operation process and implemented SOP's

• Assisted in motivating teams to meet daily goals and helped provided direction to 12+ associates.• Evaluated and analyzed best work methods for machine operators. • Trained new machine operators in all aspects of the process. • Conducted shift start up meetings, ensure all associates are assigned task, reassign associates between tasks.