Roberto Rodriguez Espinal Email and Phone Number

• Provisioned, configured, and maintained Azure virtual machines, storage accounts, and networking components to ensure high availability and performance.• Administered Azure Active Directory (AAD), including user provisioning, application management, and multi-factor authentication (MFA) to enhance security and streamline access.• Worked closely with development teams, IT support, and management to understand requirements and deliver solutions that align with business goals.• Configured and administered Microsoft Intune to streamline the enrollment and management of various device types, including Windows, iOS, and Android.• Created and deployed configuration profiles, compliance policies, and application protection policies to ensure devices meet security and compliance standards.• Utilized Intune to deploy and enforce security settings, including antivirus, firewall configurations, and encryption policies, to safeguard organizational data.• Worked closely with the security team to align device management practices with organizational security policies and best practices.• Coordinated with the security team to ensure timely and effective patch management for operating systems and third-party applications, mitigating vulnerabilities and maintaining system integrity.• • Performed routine checks and audits of devices and applications to ensure they were up-to-date and properly assigned, collaborating with the security team to address any inconsistencies.• • Administered Okta to manage user lifecycle, including provisioning, de-provisioning, and updating user accounts across various applications and systems.• Configured and maintained SSO integrations to streamline user access across multiple applications, enhancing user experience and security• Deployed and managed MFA policies to bolster security and ensure compliance with organizational access requirements.

• Troubleshoot and customized 0365 applications including Word, Excel, Outlook, OneDrive• Manage more than 500 endpoints to distribute Windows Security monthly Patching using an Endpoint management software (Desktop Central and Intune)• Configured custom installs to be performed silently for various applications such as MS Office, Toad, Oxygen XML, etc. Designed a convenient deployment schedule minimizing down time• Configuration and delivery of VPN client to more than 300+ endpoints ensuring stability and reliability for users working remotely• Effectively manage and performed key systems backups to ensure 100% uptime after monthly patching.• Configured and distributed security profiles and cellphone apps using Microsoft Intune for Apple, Android, and Windows. • Managed network operations and environments for 200+ onsite and remote users• Proactively manage and oversee a print server, configuring and implementing badge printing on Papercut App.• Excellent experience with on-prem and cloud Active Directory users and computer utilities; performs basic scripting with Batch, and PowerShell for GPO, account provisioning, and permissions• Okta Multifactor-authenticator user and applications management and setup