Roberto Rosas Email and Phone Number

More than 18 years of experience working in electronic companies such as Plantronics, Panasonic, Sanyo, Nypro and Hanil Electronics. Working in areas of analysis and repair of PCB's, Televisions, STB, with extensive experience in SMT processes, Manual insertion, and Final assembly.POSITION: General Quality Supervisor (August 2017 - Current)- Window of quality department with different clients (Customer Service). - Supervision of personnel in charge (Supervisors, Engineers, Technicians, Assistant and group leaders).- Attend meetings and client audits.- Development and review reports (KPI) for the management review meeting.- Leader of continuous improvement projects (Kaizen Methodology, Best Practice).- Analysis and resolution of problems using different methodologies (8 D's, 5 Why's, PDCA, SPC, PFMA, APQP).- Requirement, evaluation and monitoring of corrective actions based on internal defects and customer complaints.- Assurance of raw material quality, reporting and return of defective raw material to the supplier (IQC).- Performance of audits to the quality management system (Internal Auditor ISO 9001-2015).- Validation of operations and process deviations.POSITION: Engineer Supervisor (May 2010 – August 2017)- Project leader, Introduction of new products and application of engineering changes (ECN, ECO).- Engineering Window (confirmation of customer specifications and requirements).- Development and validation of bill of materials (BOM).- Process validation in areas of SMT, AIM, MI and Final Assembly. Problem solving and follow-up to opportunities for improvement in production process. - Analysis and problem solving documents (8 D's, 5 Why's, PDCA, SPC, PFMA, APQP).- Development of documentation related to the new products (Visual Aids, line balance, Report of pilot runs (EVT).- Performance of audits to the quality management system (Internal Auditor ISO 9001-2015).- Evaluation of corrective actions.- Stencil design for SMT area.