Main tasks: Customer Service, Management on Amazon account and Social Media Manager back-office. Team support in eBay department about orders and returns.

Main tasks were: Customer Support on orders on behalf of TicketOne and Yeppon and booking for Econord's services, private clinics and Mobike (bike sharing app).Customer Affiliate to publishing houses including Mondadori, Conde Nast and Hachette.

My main tasks were: order management on Farfetch marketplace and ecommerce channel; resolve return issues; assist boutique or warehouse orders; update of order reports, eventual returns and sales.The position was assigned to cover a maternity leave.

Initially held a position as inside sales with these mansions: find new potential sellers and allow them to join the ePRICE Marketplace.After 8 months, choosen by the manager to held a position as Seller Support Team. My main tasks were assist sellers to increase performances and sales; support sellers in the use of ePRICE logistic services; assist mainly in the post-sale customer care service; support for the use of third part services (e.g. payments) and problem solving related to these issues.

FTE is an outward customer service managing call centers for various financial intermediaries, including Deutsche Bank and Unicredit.My main tasks were: assist customer to use new financial web services and help them in bank account services.Formatemp certification about financial customer service.

Content editor related to radio broadcast related to travel, press releases about travel, tourism and food, news research, newsletter and mailing list update.Travel packages sales specialist of services provided by Groupon, Groupalia and ecommerce channel; other main activities included customer care services, online services such as website and CRM updating.MICE activities as book group accomodation, check-in online and invitations.Data analysis focused on sales and orders.

Data collection and analysis related to viability throughout the Italian territory.