Roberto Taboada Email & Phone Number

Huntersville, Nc, Us

Santa Barbara, California, Us

Charlotte, North Carolina, Us

• Plans and coordinates the installation of new releases and system software. Install and test new system software releases and place them in production mode after successful testing• Troubleshoots problems with system software to successful resolution. Monitors systems for performance and security• Ellucian Self-Service installation, configuration and implementation ensuring system security• Datatel WebAdvisor installation, configuration and implementation ensuring system security• Assists staff in the use of the system software• Reviews vendor software bulletins to avoid potential problems and installs updates and modifications as required• Confers with program product vendors regarding new product releases and for problem resolutions• Evaluates equipment and software capability; researches and resolves problems; makes technical recommendations• Researches and evaluates information technology hardware and software system requirements; configures, installs and maintains server hardware and software when applicable• Evaluates, recommends, implements, and ensures systems security for Ellucian Colleague, Informer and Report.Web• Prepares client, operations, and systems documentation according to pre-established standards• Provides operational support as needed • Manages and maintains the Colleague CIS system and related servers, including environments cloning• Help create queries and scripts for extracting data from the college information system (SQL/Unibasic)• Help develop and execute queries/applications to be used throughout the college• Write and schedule scripts to assist with the maintenance and administration of the college servers and applications• Configure and maintain the network and communications settings of CIS servers and ensure they are communicating efficiently• Provide support for authentication through the college’s directory servers, including Active Directory and LDAP• Classroom scheduling administration (ASTRA WEB)

• Perform inventory of data and categorize based on defined standards through the use of online electronic questionnaires• Provide weekly status updates and reports to management using MS Excel VBA and PowerPoint• Develop metrics; Excel spreadsheets using VBA• Review with upper management to assure the accuracy of results • Manipulates data in SQL in order to provide reports to client. ETL tasks performed• Identify risk considerations: severity calculation• Completes ongoing trend analysis

Charlotte, Nc, Us

• Interacts with the customer to gain an understanding of the technical context and/or hardware/software inventory• Build computer systems: Base image, BIOS upgrades, PGP Encryption and pushing Software• Follow up project process: Inventory information, Build, Deployment and customer satisfaction survey stages• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software. Software used: Landesk Management Suite, Altiris and others• Collaborate with LAN technicians/network administrators to ensure efficient operation• Core application support to include: MS Office products• Tier 2 application support: Provide technical remote support by using GenControl, Altiris and Landesk 9.2• Documentation of process or procedural additions or changes to knowledgebase documentation • Follow up on closed trouble ticket calls to ensure the user is functioning effectively• Installation and setup of SQL Databases

• Responsible for designing and implementing application using MS Excel 2007 and VBA programming• Created templates in Excel for automation by using different user form controls.• Experience in Vlookup, sorting and Pivot tables.• Developed Excel spreadsheet models for ad hoc tasks and for fully developed applications. • Created MS Project templates• Versatile with the use of formulas, pivot tables, conditional formatting and fully formatted reports for a professional appearance for online and printing purposes• Created an MS Access application for inventory and customer management. SQL Query development and report design. VBA tools used

• Responsible for coordinating day-to-day operations regarding software development• Analysis and design of customer specific reports. • Used Microsoft Excel Macro to create customer specific consolidated reports.• Recreating error issues by getting logs files and screen shots and communicate issue with software developer• Propose code changes to accommodate client needs • Responsible for preparing a daily tracking report in MS Excel which includes all current projects• Collect feedback from teams or developers• Follow up internally to resolve urgent issues. Follow up deliverables through QA and production processes

• Programming, Integration Services: Database design and implementation. Data Integrity and Security Protection using SQL, XML: Language runtime, Store Procedures, Handling T-SQL• Installation & configuration of Windows 2003 Server installing Secure File Transfer Protocol (SFTP) and File Sharing• Configure and troubleshooting hardware and software Backup Tape Libraries for multiplatform files and email databases for Disaster• Troubleshooting and installing workstations, printers and peripherals, including data migration and hard drive imaging• Company web design: Database application, SQL-Server, VS2005-2008, HTML, ASP.NET2.0. SQL Scripts, VB.NET

• Funded company designed to provide computer systems integration• Lead and organized a team of professionals that provided evaluations, instruction and systems integration to public organizations and private companies. Contracted work from New York State Education Department• Project Manager: organized, managed and lead a web of technicians in multiple services including design of LANs, server configurations, network groups and Wi-Fi scenarios for the private and public sector• Troubleshooting and installing workstations, printers and peripherals• Company web design: Database application, SQL-Server, VS2005-2008, HTML, ASP.NET2.0. SQL Scripts, VB.NET

Garden City, Ny, Us

• Supported and maintained network framework: databases and file servers• Provided technical support to over 1000 users on campuses located at Garden City, SoHo, and Huntington campuses• Computer labs maintenance: tasks included a daily status report, patches, upgrades, HD re-imaging, etc. • Configured and repaired LANs, PCs and network printers• Configured and troubleshoot Cisco hubs and switches in the campus network• Designed LAN including client server and peer-to-peer for printers and client workstations• Interacted with network users to resolve workstation and peripherals issues• Managed daily server back-ups of the Adelphi computer systems resources• Managed equipment inventory and distribution

• Designed and integrate personal computer systems for individual with disabilities, including software and hardware to overcome physical and learning disabilities• Sold integration systems and company services. Lead 3 technicians in the labor and deployment of services• Designed and configured network infrastructure in a multiplatform environment for 30 users• Maintained and upgraded server including file server• Provided hardware and software technical support to users and contacted ISP and software vendors toimprove network quality

Bayside, New York, Us

• Designed and coordinated implementation of technology for distance learning• Installed, maintained and troubleshoot software and hardware for distance learning disabled students• Acted as a liaison to faculty, staff and students in the implementation of various computers Programs/Applications and assistive technology• Supported technology for staff and students on MS Office Applications• Computer labs support: upgrades, patches, hard drive imaging, antivirus upgrades and maintenance • Administered and coordinated contract loans of technical equipment to students• Troubleshoot program equipment: DOS, Windows 3.1, Win 95

• Survey and soil profile, including samples taking and lab testing• Conduced water treatment studies, including land selection, survey, topography studies• Designed and constructed irrigation systems, including survey and building of ditches and water gates

La Molina, Lima, Pe

Bachellor Of Science, Earth Science

Master Of Science, Computer Science

Bachellor Of Science, Agricultural Engineer