Roberto Tello Email & Phone Number

Mexico City, Mexico

Quintana Roo, México

Supervise import and export operations in the southern region, including customs compliance, logistics, and international trade regulations, overseeing a diverse range of product categories, minimizing trade risks and ensuring operational efficiency. Collaborates with the marketing department to create effective promotional strategies, resulting in an increase in inbound leads and brand recognition. Develops and executes comprehensive business development strategies, leading to a 15% increase in annual revenue and the successful entry into a new regional market. Regularly reports to senior management on key performance metrics, providing recommendations for sustained growth.

Mauricio

Setup the new CRM reducing the response time to potential customers up to 30% and increasing the conversion rate up to 15%. Developed the sales KPIs board and achieved the sales goal through cross-functional interaction with internal and external teams. Involved with the Digital Marketing department for content creation.

México

Responsible for end to end automation project management in the northern region of México. Developed the SOW, defined timelines and maintained the overall workflow during the projects lifetime (design, manufacturing, assembly, setup-debug, tryouts & kickoff). Managed overall vendors performance. Built effective relationships with the different hierarchical levels in order to achieve business requirements. As an OEM Site Leader for customers such as FORD, General Motors & ZF TRW, I led cross-functional teams to refurbish current and deliver brand new assembly lines, ensuring compliance with all internal policies and safety procedures. Delivered daily project status reports, as well as weekly and monthly business reviews with key stakeholders.

Querétaro Arteaga, México

Deployed the vendors analysis, selection and development process as well as performance evaluations to contractors. Ensured the best quality, value and reliable lead-times on the supply chain. Responsible for negotiating better credit and payment terms with suppliers. Reduced the process time for import/export operations to almost 20%. Continuous support to the Sales and Service departments on the quoting phase and to the Warehouse department on inventories control.

Querétaro Arteaga, México

Manage production lines resources. Ensure product quality and on-time delivery. Created the preventive maintenance program focused on maximizing production by minimizing death times due to lack of materials or corrective maintenance shutdowns. Contributed in the design of international logistics, and coordination of national distribution of various imported merchandise such as electronics, school supplies, promotional articles, furniture and consumables.