CRE CLO, CMBS Securitization and Trading.

CMBS/ CRE CLO/ B-Piece Acquisitions

- Interpreted structure and relevant terms and conditions of Credit Agreements, Fee Letters, Assignment Agreements and other pertinent credit documentation in order to prepare new bank loan transactions for clients.- Utilized LoanIQ to send notices, payments, implement rate changes, and re-price maturing contracts to corporate deals-Developed new process around collecting team metrics used daily, saving a measurable amount of time to focus on more critical tasks.- Worked in a group project along with 4 other interns to implement an Activity Based Costing Model for Capital Markets & Core Processing within Wealth Management Operations, utilized to better articulate cost at a functional level to Business Partners.- Incorporated a Stress Level Heatmap to daily Metrics call in order to give Global Loan Service Upper Management a better barometer of stress within the team in order to allocate tasks more efficiently among the team

- Assisted agency in serving clients’ day to day service needs- Communicated with clients for review appointments as well as informed clients of additional products and services- Managed a database of 3500+ prospective clientele with over 10,000 accounts/policies in force, tailoring business approach to appeal to the target market

- Oversaw the restaurant floor and make sure all workers are efficient as possible- Conducted Payrolls using Microsoft Excel for workers- Worked on Marketing projects with a team in order to improve the sales of the restaurant

- Resolved customer complaints in a proactive manner- Greeted customers as they arrived at the restaurant and provided them with information about the food- Maintained knowledge of restaurant`s inventory and sales activities- Trained individuals to work as cashiers