Roberto Amado Email & Phone Number

Montreal

• Accountable for providing detailed analysis, building scorecards, board reports, and medium-term plan metrics.• Conduct research and complete special projects as assigned.• Designing and analyzing surveys.• Ensure all analytical requirements including, reporting, organizational performance measurements, and HR metrics are accurately and consistently delivered to internal clients in a timely and effective manner.• Keep current on business and strategic initiatives, projects and… Show more • Accountable for providing detailed analysis, building scorecards, board reports, and medium-term plan metrics.• Conduct research and complete special projects as assigned.• Designing and analyzing surveys.• Ensure all analytical requirements including, reporting, organizational performance measurements, and HR metrics are accurately and consistently delivered to internal clients in a timely and effective manner.• Keep current on business and strategic initiatives, projects and emerging issues.• Perform complex analyzes and manage detailed models to track metrics, in support of business decisions.• Prepare and present findings, conclusions, opportunities, recommendations based on research and analysis to improve processes. Show less

Montreal

• Provide ongoing support on human resources systems and processes in order to meet users needs. • Produce reports related to HR systems. Work with users to determine requirements and prepare and test reports.• Create documentation related to HR systems and provide training to end users.• Perform testing for enhancements and issue resolution for users.• Participate in special projects.

Montreal

Montreal

• Develop, prepare, and analyze various management reports and tools. • Produce ad-hoc reports and analyses.• Create, enhance, and implement management tools.• Participate in the store's annual budgeting process.• Research, develop, and solicit new partnerships for existing fundraising initiatives and for organizing new fundraising activities.• Evaluate different opportunities and negotiate with external business partners.• Collaborate with the marketing coordinator to… Show more • Develop, prepare, and analyze various management reports and tools. • Produce ad-hoc reports and analyses.• Create, enhance, and implement management tools.• Participate in the store's annual budgeting process.• Research, develop, and solicit new partnerships for existing fundraising initiatives and for organizing new fundraising activities.• Evaluate different opportunities and negotiate with external business partners.• Collaborate with the marketing coordinator to establish an integrated plan for utilizing various sponsorships and visibility. Show less

Montreal

• Ensure high-quality customer service• Assist the store manager in managing the human, material, and financial resources of the store and ensure that the store's objectives are met• Supervise volunteers working in the store• Manage the volunteers' schedule• Administer daily operational procedures• Generate management reports as required• Ensure strict adherence to safety guidelines in the store• Coordinate the collection of donated goods• Assume the role of the… Show more • Ensure high-quality customer service• Assist the store manager in managing the human, material, and financial resources of the store and ensure that the store's objectives are met• Supervise volunteers working in the store• Manage the volunteers' schedule• Administer daily operational procedures• Generate management reports as required• Ensure strict adherence to safety guidelines in the store• Coordinate the collection of donated goods• Assume the role of the store manager in their absence• Contribute to special projects at Habitat Show less

Montreal

• Prepare the checklist before heading to the store• Search for and prepare products to bring to the store; perform the delivery• Provide information to customers

Salvador

• Manage and audit the technical assistance network in the states of Bahia, Sergipe, and Alagoas.• Develop and implement the Balanced Scorecard (BSC) in business operations.• Prepare and implement action plans to ensure quality service to customers.• Prepare and submit quarterly reports for presentation to company executives.• Develop and implement training, ongoing education, and motivation campaigns for employees of service network companies.• Manage and audit the… Show more • Manage and audit the technical assistance network in the states of Bahia, Sergipe, and Alagoas.• Develop and implement the Balanced Scorecard (BSC) in business operations.• Prepare and implement action plans to ensure quality service to customers.• Prepare and submit quarterly reports for presentation to company executives.• Develop and implement training, ongoing education, and motivation campaigns for employees of service network companies.• Manage and audit the technical assistance network in the states of Bahia, Sergipe, and Alagoas.• Develop and implement the Balanced Scorecard (BSC) in business operations.• Prepare and implement action plans to ensure quality service to customers.• Prepare and submit quarterly reports for presentation to company executives.• Develop and implement training, ongoing education, and motivation campaigns for employees of service network companies. Show less

Salvador E Região, Brasil

• Manage the service office for the "Purificador Brastemp" project throughout the state of Bahia.• Create and control management tools to monitor the achieved results.• Monitor national service quality indicators and ensure customer satisfaction.• Maintain a satisfactory and harmonious work environment among employees and enhance performance.• Prepare management reports with results and develop new strategies.

Ilhéus, Bahia, Brazil

• Manage the sales team in major retail chains in southern Bahia, define and monitor the results to ensure that sales targets are met and executed.• Define the sales strategy to be used by network resellers and distributors.

Ilhéus, Bahia, Brazil

• Manage a client portfolio as well as financial advisory services.• Communicate with potential clients and offer them various products and services to encourage them to join the bank.• Provide clarification regarding fund investments and life insurance to clients.

Ilhéus, Bahia, Brazil

• Develop strategies to achieve set goals.• Manage the volume of investments and selling prices.• Define roadmaps for representatives and ensure they adhere to them.• Manage quality tools and process control.• Supervise and motivate the sales team.• Monitor trade indicators.

Ilhéus, Bahia, Brazil

• Oversee sales logistics for large events accommodating up to 20,000 people.• Strategically manage the commercial marketing team.• Control investments within the commercial area.• Develop action plans to ensure goal achievement.• Organize meetings and negotiations with major clients.• Redefine sales strategies based on market research.

Ilhéus, Bahia, Brazil

Business Intelligence Certification, It

Bachelor Of Business Administration, Business, Management, Marketing, And Related Support Services