Roberto Amado Email & Phone Number

Montreal

• Accountable for providing detailed analysis, building scorecards, board reports, and medium-term plan metrics.
• Conduct research and complete special projects as assigned.
• Designing and analyzing surveys.
• Ensure all analytical requirements including, reporting, organizational performance measurements, and HR metrics are accurately and consistently delivered to internal clients in a timely and effective manner.
• Keep current on business and strategic initiatives, projects and… Show more
• Keep current on business and strategic initiatives, projects and emerging issues.

Montreal

• Provide ongoing support on human resources systems and processes in order to meet users needs.
• Produce reports related to HR systems. Work with users to determine requirements and prepare and test reports.
• Create documentation related to HR systems and provide training to end users.
• Perform testing for enhancements and issue resolution for users.
• Participate in special projects.

Montreal

Montreal

• Develop, prepare, and analyze various management reports and tools.
• Produce ad-hoc reports and analyses.
• Create, enhance, and implement management tools.
• Participate in the store's annual budgeting process.
• Research, develop, and solicit new partnerships for existing fundraising initiatives and for organizing new fundraising activities.
• Evaluate different opportunities and negotiate with external business partners.

Montreal

• Ensure high-quality customer service
• Assist the store manager in managing the human, material, and financial resources of the store and ensure that the store's objectives are met
• Supervise volunteers working in the store
• Manage the volunteers' schedule
• Administer daily operational procedures
• Generate management reports as required

Montreal

• Prepare the checklist before heading to the store
• Search for and prepare products to bring to the store; perform the delivery
• Provide information to customers

Salvador

• Manage and audit the technical assistance network in the states of Bahia, Sergipe, and Alagoas.
• Develop and implement the Balanced Scorecard (BSC) in business operations.
• Prepare and implement action plans to ensure quality service to customers.
• Prepare and submit quarterly reports for presentation to company executives.
• Develop and implement training, ongoing education, and motivation campaigns for employees of service network companies.
• Manage and audit the… Show more

Salvador E Região, Brasil

• Manage the service office for the "Purificador Brastemp" project throughout the state of Bahia.
• Create and control management tools to monitor the achieved results.
• Monitor national service quality indicators and ensure customer satisfaction.
• Maintain a satisfactory and harmonious work environment among employees and enhance performance.
• Prepare management reports with results and develop new strategies.

Ilhéus, Bahia, Brazil

• Manage the sales team in major retail chains in southern Bahia, define and monitor the results to ensure that sales targets are met and executed.
• Define the sales strategy to be used by network resellers and distributors.

Ilhéus, Bahia, Brazil

• Manage a client portfolio as well as financial advisory services.
• Communicate with potential clients and offer them various products and services to encourage them to join the bank.
• Provide clarification regarding fund investments and life insurance to clients.

Ilhéus, Bahia, Brazil

• Develop strategies to achieve set goals.
• Manage the volume of investments and selling prices.
• Define roadmaps for representatives and ensure they adhere to them.
• Manage quality tools and process control.
• Supervise and motivate the sales team.
• Monitor trade indicators.

Ilhéus, Bahia, Brazil

• Oversee sales logistics for large events accommodating up to 20,000 people.
• Strategically manage the commercial marketing team.
• Control investments within the commercial area.
• Develop action plans to ensure goal achievement.
• Organize meetings and negotiations with major clients.
• Redefine sales strategies based on market research.

Ilhéus, Bahia, Brazil

Business Intelligence Certification, It

Bachelor Of Business Administration, Business, Management, Marketing, And Related Support Services