Roberto Capone Email & Phone Number

Italy

As Account Director I’m responsible for managing and growing relationships with key clients, as well as support and overseeing the work of delivery managers and coordinators. Duties may include:* Developing and implementing strategic account plans to increase revenue and achieve client objectives* Building and maintaining strong relationships with key clients and stakeholders* Managing multiple accounts and coordinating the work of delivery managers and coordinators* Identifying new business opportunities and upselling existing clients* Developing and delivering presentations and proposals* Collaborating with internal teams, such as competence centers, creative and media, to ensure successful execution of client campaigns* Ensuring that client expectations are met and exceeded* Managing and monitoring account budgets* Keeping up to date with industry developments and trends* Providing regular reporting on account performance and identifying areas for improvementProven track record in Business management, excellent communication and leadership skills, and a strong understanding of the telecommunication industry. Key Clients & Partners: WIND, TIM, FIBERCOP, BT, Retelit - Irideos, Accenture

Milano, Italia

Head of Business Unit Telco Infratructure: Oversee entire activities of infrastructure business unit consist of more than 200 people, five-line manager, and 12M of revenues. Drive revenue growth through new and existing sales channels, including verticals and markets. Participate in and support the SD platform to drive strategy, and advance capabilities, initiatives and wins. Lead overall contract negotiation to maximize profitability and mitigate any ongoing risk. Collaborate with Research and Business Line Leaders/Verticals to ensure depth of knowledge of each potential client’s industry, business and company. Identify opportunities to demonstrate expertise and leadership within industry organization to further advance the recognition of brand.Lead infrastructure platform, as well as incident management, observability, and platform reliability. Monitor and review project activities and ensure its completion within scheduled time and budget. Manage operational services regarding application, IT, network, and security engineering in accordance with set standards.

Milano, Lombardia, Italia

Head of Integration: Manage the Aubay’s trasformation Program after Assembly Data Systems (ADS Group) Services Branch, acquisition. I collaborate to the creation of a new business unit with telco maket core business, about 480 people and 30 Mln of invoices, with an Integration plan of 12 months before a new integrated organization. In my ownership the integration process: Delivery organization, P&L management and control, offering integrations.

Lombardia, Italia

Delivery and Sales Manager in Telco Business Unit. Managing Aubay's Project and Services in Accenture, British Telecom, TIM, Vodafone. Introduce and Develop Aubay's Telco Offering in Wholesale, RPA, Digital Transformation and Innovation, Infrastructure Services, DevOps.

For Vodafone Italy I working in Application Operation Provisioning like appilication Support Specialist first for Mobile network then for Fixed Network too.From July 2008 I was the technical leader of the Provisioning Mobile Team.

During this period I was Oracle DBA for Seat Pagine Gialle then for Telecom Italia Media (Virgilio)

Oracle DBA