- Lead the coordination of data collection efforts across all SC Community Navigator Spokes, ensuring accuracy and consistency.- Provide comprehensive training on the data collection system for SC Navigator sites, fostering proficiency among team members.- Offer ongoing technical assistance and support for the data collection system to enhance overall efficiency.- Serve as a liaison between Outreach Systems and the SC Community Navigator program, facilitating effective communication channels.- Develop and implement performance metrics to track all SC Navigator activities, ensuring measurable success and accountability.- Monitor the day-to-day delivery of the program and services, focusing on SC Navigator Spokes and data collection processes to maintain or improve program quality.- Ensure the operation of SC Navigator data meets the expectations of the Small Business Administration (SBA).- Identify, assess, and inform the SCACED President of internal and external issues affecting SC Navigator data collection.- Schedule and lead annual site visits to prepare Spokes for the annual data report and monitor program management.- Assist the Public Policy agenda of SCACED by conducting research and providing data to support policies among partners and legislators.- Analyze data and develop metrics to support policies, programs, and funding requests.- Develop data collection systems for programs that currently lack structured systems.- Utilize national and regional partner data to support policies, programs, and funding requests.- Generate reports supported by data on the impact of SCACED programs and state policies to support requests to the state legislature and funders.

• Managed Design to Cost targets, Line of Balance, Supplier Manufacturability, and Design Reviews.• Maintained efficiency of engineering functions, ensuring team was aware of deadlines for release of documents, design for cost targets achieved, and to meet lead-time commitments from suppliers. Anticipated, communicated and resolved any delivery delays to suppliers without incident.• Ensured effective supplier management throughout all phases of the project and programs• Coordinated requirements of Program Validation Inspection/Detailed Visual Inspection and effectively communicated project status on a regular basis to Boeing/Safran executives and program managers.

Quality Assurance Supervisor, U.S. Air Force, Clovis, NM November 2016-Present•Directed daily operations of QAE office, evaluating contract maintenance on 6 different aircraft with a combined budget of $4.9B contract.•Implements contract oversight/support for Big Safari, Sierra Nevada Corporation, and Lockheed Martin ensuring required performance goals are achieved.•Generated monthly inspection reports and organized formal briefings to executive leaders on process and product improvement results.•Analyzed, prepared, and conducted monthly audit detailing process/product improvement, identifying negative trends, and recommending corrective actions to executive leadership, contract leadership, and industry customers. •Created annual performance evaluation presentation for executive leadership, tracking the number of inspections audited, increasing leadership’s insight on negative and positive trends for all departments. •Established/maintained a file by maintaining records (mods, minutes, invoices, inspection results, etc.) and MFR on significant issues relating to the contract.•Verified and validated performance-based activity submitted performance indicators in end-of-month summaries; specifically, leading and lagging indicators, monthly logistics indicator report, PAMs, CEMS, or other MIS-derived metrics where the performance-based activity accomplishes the MIS function.•Assisted the PCO/ACO in determining quality system requirements and review the performance-based activity inspection system, quality program or other means used to control quality and comply with contract requirements.•Knowledgeable of the specifications of the contract, procedures for documenting surveillance, perform surveillance according to the QASP, review applicable incoming/outgoing government, and performance-based activities. Maintain proficiency in the MIS used by the performance-based activity and surveillance activities.

• Managed and trained 391 employees who handled airplane maintenance and equipment valued at $1.2B• Implemented and oversaw work schedules ensuring 24hr support for 7 different departments enabling 365-day work coverage• Coordinated/organized training, manning, and travel planning for business trips in support of Air Force global operations • Conducted monthly department training audits/inspections leading to a 92% in annual training compliance of multiple career fields. • Ensured adherence to Air Force guidance and policies by Air Force civilian and military employees, resulting in 0 complaints FY 11 thru FY16.• Adept at various IT systems to include Windows Office, Wide Area Workflow, and various Integrated Maintenance Data Systems• Designed and supervised the implementation of a Microsoft Excel program that tracked training, business trip returns/departures, and personnel availability for 208 individuals

• Planned, organized, and directed department of 14 avionic specialist that provided aircraft technical assistance in support of 12 aircraft valued at $384M.• Developed comprehensive on the job training program for new avionic employees, that reduced qualification time from 12 months to 9 months increasing qualified employees by 40%.• Responsible for protection, security, and available use of national security assets FY11, FY12, & FY13 with 100% accuracy and accountability. • Resolve and assists company with maintenance and supply problems, responsible for daily oral and written reports to Senior Field Officer (Director Chief Operating Officer). • Established work methods and performance standards for avionics department schedule and unscheduled maintenance efforts.

• Removed, installed, checked, and repaired aircraft avionic/electric systems and line replaceable units of various aircraft (KC-135R/T, E-8C, C-5, C-130H2, MC-130J). • Assured aircraft debriefing procedures are accurate and flight crews provided comprehensive information to maintenance personnel. • Ensured all flight information and in-flight maintenance malfunctions are correctly entered into maintenance computer systems and aircraft forms. • Researched, documented, and briefed reoccurring malfunctioning trends to department leadership. • Analyzed and interpreted layout drawings, schematics, and on board/ground based computerized fault detection systems.• Incorporated a deployed debrief system that enabled accurate tracking of offsite maintenance actions, preventing the grounding of aircraft due to overdue maintenance. • Performed technical data verification and validation, ensuring accuracy, recommending procedures for improvement. • Experienced in multiple airframe avionic systems: Flight Management System (FMS), Self-Contained Navigating System (SCNS), Joint Tactical Information Distribution System (JTIDS), Communication/Navigation/Identification Management Unit (CNIMU), Surveillance Control Data Link (SCDL), Operator Work Station (OWS), Heads-Up Display (HUD), Head-Down Display (HDD), Multifunction Display (MFD), • Performs and supervises alignment, calibration, and boresight of avionic systems. Uploads ground maintenance and operational software.• Modifies avionic systems according to technical publication. Updates operational logs, inspection records, aircraft forms, and automated maintenance systems. • Remove, replace, and repairs faulty system wiring, electrical connectors, antennas, transmission lines, and multiconductor cables. • Resolves and assists units in solving maintenance and supply problems. Interprets and recommends corrective actions to inspection findings.