Roberto Galindo Email & Phone Number

Pompano Beach, Florida, United States

Pre-sales support of the Check Point Software Technologies suite of products.

Pompano Beach Fl

Alaska

Copper River provides progressive, program-focused IT solutions based on expert engineering, agile execution and proven past performance. Established in 2006 as a Federally Recognized Alaskan Tribal 8(a) Certified entity under the Authority of the Native Village of Eyak, Copper River provides Network Engineering, Systems Engineering, Program Management, and Education Services that deliver a solid framework for uninterrupted operations.Copper River has established itself as a premier provider of IT services and solutions for Government clients in the Defense, Intelligence, and Civilian Agencies, as well as within commercial verticals such as Service Provider, Healthcare, and Education.Federally Recognized Alaskan Tribal 8(a) info@CopperRiverIT.com or 703-234-9000

Managing Tier II and Tier III Firewall troubleshooting escalations. * Responsible for configuring, implementing, maintaining, patching and updating deployedsecurity devices in a global environment.* Responsible for testing new products for support. * Setting up supported products baseline. * Documenting configuration process. * Focusing on enhancing new engineers technical Firewall skills.

Installing, configuring and administering firewall and IDS systems. Customer support for up to 700 customers. Provide feedback for device management practices and engineering requirements. Provide security expertise and consulting to customers to ensure change requests andsecurity policies are implemented in the most secure manner possible.Troubleshooting device problems, monitoring outages and implementing customer changerequests in a timely fashion.

Performed SIT, UAT testing, Collaborated with Quality Assurance manager to produce statistics.Updated and designed new test scripts, run test scripts and reported test cases thatfailed. Reported bugs, tracked bugs, ensure issues are fixed on an Interactive Voice Responsechannel.

Set-up Server Rooms hardware with Dell Poweredge servers, Cisco Pix Firewall, and CiscoRouter. * Installed and configured RedHat Enterprise Linux AS to Development, Test and Productionservers.* Installed Oracle 10g database verifying hardware requirements are met, creatingappropriate groups, users, passwords.

Performed Testing and Debugging, wrote Test Scripts. * Maintained and updated Web Pages.* Coded complicated SQL views and Stored Procedures for an Informix database.* Managed Weekly meetings to discuss system issues.

Master’S Degree, Telecommunications

Bachelor Of Science, Computer Engineering; Software Engineering Emphasis