Roberto Gomez Email & Phone Number

Mississauga, On, Ca

Toronto, Ontario, Canada

• Successfully managed worldwide customers from CRM-generated warm leads. • Managed escalated customer inquiries and complaints, demonstrating strong problem-solving and conflict-resolution skills. • Management of multiple projects.• Consistently exceeded customer service standards by identifying customer needs and expanding client base through effective sales strategies.• Utilized my talent for building rapport to cultivate trust and respect among clients, resulting in… Show more • Successfully managed worldwide customers from CRM-generated warm leads. • Managed escalated customer inquiries and complaints, demonstrating strong problem-solving and conflict-resolution skills. • Management of multiple projects.• Consistently exceeded customer service standards by identifying customer needs and expanding client base through effective sales strategies.• Utilized my talent for building rapport to cultivate trust and respect among clients, resulting in increased repeat business and positive customer feedbackExpert in preparing and sending quotations to prospective clients, showcasing the value of Avantier's products and services. • Collaborated seamlessly with sales support teams, ensuring a cohesive approach to customer satisfaction and project success. • Engaged with customers through various channels, including Zoom meetings, phone calls, emails, and in-person visits. • Utilized Salesforce for customer registration, activity tracking, and pipeline management.• Proven track record of exceptional sales performance, consistently exceeding set KPIs and expanding client base• Utilized strong communication skills to handle inquiries, resolve issues, and provide product information Show less

Oakville, Ontario, Canada

• Proactively nurtured leads, resulting in a 20% increase in conversion. • Initiated outbound calls, built trust, and handled the onboarding process, resulting in a 15% growth in patient numbers. • Achieved sales targets independently, consistently surpassing monthly targets.• Efficiently coordinated staff and patient schedules.• Implemented a Long-Term Vision approach to nurture relationships with key clients, ensuring sustainable growth and retention• Managed key customers… Show more • Proactively nurtured leads, resulting in a 20% increase in conversion. • Initiated outbound calls, built trust, and handled the onboarding process, resulting in a 15% growth in patient numbers. • Achieved sales targets independently, consistently surpassing monthly targets.• Efficiently coordinated staff and patient schedules.• Implemented a Long-Term Vision approach to nurture relationships with key clients, ensuring sustainable growth and retention• Managed key customers efficiently through CRM Software, resulting in improved customer relationships and sales. Show less

• Achieved a 25% increase in sales revenue through digital marketing campaigns and post-sale follow-ups.• SOPs of production, operations, and supply chain processes. • Managed and mentored a team of 5 sales professionals, resulting in a 30% improvement in team performance.• Developed and implemented effective Pricing Strategies to maximize profits while ensuring customer satisfaction.• Built, maintained, and expanded relationships with key accounts by visiting and traveling as… Show more • Achieved a 25% increase in sales revenue through digital marketing campaigns and post-sale follow-ups.• SOPs of production, operations, and supply chain processes. • Managed and mentored a team of 5 sales professionals, resulting in a 30% improvement in team performance.• Developed and implemented effective Pricing Strategies to maximize profits while ensuring customer satisfaction.• Built, maintained, and expanded relationships with key accounts by visiting and traveling as required.• Applied a data-driven approach to forecast sales trends and manage key accounts effectively• Plan, and organize budget and total control of the sales operation by creating timelines and schedules. • Measure performance and identify areas of improvement. • Managed B2B, and D2C sales. • Developed a joint venture, expanding the company into a new branch. • Managed key accounts and utilized continuous Improvement methodologies to maximize customer satisfaction and increase sales• Utilized extensive knowledge in business development to identify and pursue new opportunities, significantly expanding the customer base.• Used advanced analytical skills to forecast sales trends, leading to an increase in revenues for the company Show less

• Drove sales growth through fleet sales contracts and compliance management.• Acquired new customers through trade shows, social media advertising, and cold calling. • Managed the full sales cycle to maximize growth opportunities.• Identify business opportunities, conduct research, and analyze sales strategies to stay ahead of the competition. • Identify customer requirements by leading forecasting and overseeing order fulfillment, receiving sales requests, booking orders… Show more • Drove sales growth through fleet sales contracts and compliance management.• Acquired new customers through trade shows, social media advertising, and cold calling. • Managed the full sales cycle to maximize growth opportunities.• Identify business opportunities, conduct research, and analyze sales strategies to stay ahead of the competition. • Identify customer requirements by leading forecasting and overseeing order fulfillment, receiving sales requests, booking orders, following up after order completion, and cross-functional working. Show less

Mexico City, Mexico

• Managed cleaning, gardening, security, and maintenance teams for renovation and improvement projects, ensuring high standards and timely completion.• Acted as the primary contact between landlords and tenants, addressing concerns and facilitating communication.• Identified and resolved property issues, providing effective solutions for both tenants and property owners.• Conducted thorough property inspections, ensuring compliance with safety and maintenance standards.• Managed… Show more • Managed cleaning, gardening, security, and maintenance teams for renovation and improvement projects, ensuring high standards and timely completion.• Acted as the primary contact between landlords and tenants, addressing concerns and facilitating communication.• Identified and resolved property issues, providing effective solutions for both tenants and property owners.• Conducted thorough property inspections, ensuring compliance with safety and maintenance standards.• Managed full property administration tasks, including overseeing contractors' payroll and ensuring accurate financial tracking.• Implemented cost-saving measures and budget management strategies to optimize property operations and reduce expenses.• Coordinated marketing and advertising efforts to attract new tenants and minimize vacancy rates.• Developed and enforced property policies and procedures to ensure a safe and pleasant living environment for tenants.• Organized and supervised tenant move-ins and move-outs, ensuring smooth transitions and proper documentation.• Handled tenant disputes and complaints, utilizing conflict resolution skills to maintain positive tenant relationships.• Monitored and managed rental payments and collections, ensuring timely and accurate financial records. Show less

Diploma Of Education, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Business Administration And Management, General