Roberto Irizarry, Eit, Lssbb, Mba Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Virginia, United States

Driving Innovation. Led development of enterprise-wide payment platform with other product managers.Streamlined Capital One's $4.6 trillion transaction volume, covering various types like Debit, Credit Card,ACH, and more.• Team Leadership. Managed 3 tech teams, guiding Agile/Scrum ceremonies and translating business intentinto actionable stories.• Facilitating Seamless Integration. Onboarded use case to enterprise platform, facilitating 400,000 transac-tions totaling around $70,000. Tasks included refining intent, defining use cases, testing, and validation.• Pioneering Efficiency. Collaborated in creating self-service feature, saving $700,000 annually in manual engineering configu-rations.• Modernizing Payment Processing. Led ACH payment modernization plan, aiming to eliminate mainframeprocessing by 2025.• Architecting for the Future. Gathered payment platform requirements and developed use cases on AWS cloudarchitecture.• AI/ML use case discovery. Identified opportunities to use transaction data, and generative AI to enable prod-uct features, which included using the Capital One app to push notifications to customers. These notificationsare used in an effort to influence customer spending behavior.• Influencing Strategic Decision-making. Created business-focused decks for ACH processing, securing ap-proval for various capabilities.• Enhancing User Experience. Managed the onboarding of six clients, resulting in 20% increase in transactionvolume. Piloted the migration of customers to new technology stack partner, with the objective of sunsettinglegacy systems.• Cross-functional Collaboration. Joined PI planning committee for Release Delivery Train, facilitating discus-sions among teams.• UI Innovation. Collaborated with UI team to migrate terminal-based processes and functionality into mod-ern interface.

United States

Develop innovative business process and design custom system solutions to meet the requirements of an evolving program.Collaborate with multiple internal and external stakeholders to ensure projects and system releases are on time and to the client specifications and satisfaction.Develop backend business logic and procedures to effective process data to properly display in internal product.Provided insights process and technical solutions to internal and external leadership, which identified seven improvements areas.DEVOPS experience: Experience in Scaled AGILE and SDLC software development methodologies. Participated in Program Increment planning.Use SQL to research data sync issues between Serco system, and 3rd party systems. The remediations of some data syncs reduced unnecessary interventions by case managers, resulting in savings of $85,000.Define and elicit requirements from various stakeholders for system releases used to process healthcare applications for the Affordable Care Act. Experience writing Jira tickets to define business requirements, handle defect remediation, implementation of backend features to enable new initiatives.Testing Experience: Participated in regression, end-to-end testing. Devised the criteria for User Acceptance Testing and approved deployment of those tickets.Agile Experience: Spearheaded methodologies to calculate Capacity and Load for teams that were not based on an Agile approach. Led Power BI adoption across the Service Delivery Organization by building reports for different Line Business Managers. Led and prepared material for Power BI training sessions. Facilitate requirements development across teams to include internal and external stakeholders to ensure a fully integrated solution is delivered to fulfill client expectations.Create and review reports to proactively identify issues and initiate mitigation strategies for requirement gaps and defects between Serco and 3rd party systems.

Bethesda, Maryland

Financial services M&A and Product Management. Led M&I initiatives (totaling $60 million) related to the merger of two leading financial service companies.Product Management. Supported senior leaders and product managers in making appropriate business, IT and application-specific decisions. Helped the management team drive day-to-day prioritization by developing metrics and reports. Strategic Analytics. Used metric and analytical frameworks to help educate the client on proper strategic decisions. Led the writing of business requirements, development of business cases and financial models during the inception of different initiatives.Execution & Program Management. Oversaw multiple programs concurrently and developed recommendation by looking across the firms different initiatives. Sought resolution to program-level issues and risks by promoting consensus between stakeholders.C-suite level reporting. Gathered data from Jira and stakeholder meetings to prepare dashboards for the CIO and C-suite level executives.Digital Transformation of a leading IT government services provider. Advised the company on formulating their digital strategy and developed material of an executive two-day strategy summit.Data Science, Analytics & Tableau Visualization. Developed and maintained a Tableau (& PowerBI) dashboard for C-suite level executives that reflected the status of different M&I initiatives by leveraging Sharepoint Survey results.Used a Sankey diagram to map hundreds of product interfaces (relationships) among products, which helped prioritize the five cybersecurity initiatives.Assessed the IT organizations' performance by using Natural Language Processing (NLP) and SQL queries to mine survey data.Led idea generation, formulation of hypotheses, primary & secondary research, data collection and analysis.

Webster Ny

-Decreased material loss and customer dissatisfaction by identifying and recommending solution to automate packaging specifications and ensure accurately relayed.-Removed unnecessary printing module, reducing manufacturing costs by 6% of total unit manufacturing cost.-Led multi-disciplined team with limited resources during the launch of a new process. Managed expectations of internal customer and prioritized work to deliver the quality output in the least amount of time.-Identified critical performance constraints and implemented solutions to the design and architecture of the new printing products. -Created a customer run cost model for different printing technologies which helped guide strategic direction, product roadmaps and identified new markets.-Presented data and relevant conclusions during phase gate meeting which led to decision to continue new product development.-Produced reports from investigations triggered be customer escalation which provided immediate recommendations to improve the quality of output in machines.

Achievements:- Contributed in the design and development of high-end cut sheet printing presses with sales in the thousands.- Cost-down activities that helped Xerox save %2 of umc per print-press. Developed test plan to validate removal of a major sub-assembly and its sub-system.- Participated in Xerox Science Consulting Program, providing education seminars to elementary school students.- Served as mentor and coach to DfLSS Green Belt certification candidates.Use of Design for Lean Six Sigma and DMAIC tools in the design and development of media handling Systems. Use of CAD (NX), CAE (Ansys, Recurdyn) tools to design and develop components used in paper path systems. Product Delivery Project Management.- Worked on Product Requirements (FAST Diagram, Afinnity Diagram).- Critical Specification & Critical Parameters Management (House of Quality)- Performed screening and modeling DOEs to optimize media handling and automation systems.- Performed MSA on sensors used for development.- Worked closely with electrical/firmware team on feature requirements. Assisted firmware team in writing low level machine code to control media handling system (stackers, finishers, IOT modules).- Use of Sigma Zone stat tools to assess performance of various sub-systems (Monte Carlo Simulations, t-test, etc).- Participated & lead Performance Review, phase-gate review meetings in a Time to Market development process.- Participated on 2Q/3Q ID & Design Challenge. 6 patents submitted to USTPO (5 in mechanical, media handling system, 1 in smartphone sensing approaches).- DfLSS Black Belt certification.- Latitude testing.

Webster, Ny

- Management of a toner plant processing equipment, facilities and personnel. - Lead Engineer in various Lean Six Sigma toner processing improvement projects. - Operation and maintenance of Control Systems.- Lead maintenance, repair and upgrades of dust collector, dust separator, dust screening systems, pumps, valves, valve actuators.- Closely manage 4-5 members maintenance team & 3-10 members operators simultaneously.-Closely worked with Quality Team to maintain product within the spec & control limits.

Webster, Ny

Use of Design for Lean Six Sigma and DMAIC tools in the design and development of media handling Systems. Use of CAD (NX), CAE (Ansys, Recurdyn) tools to design and develop components used in paper path systems. Product Delivery Project Management.- Principal engineer on Media Handling Cart Project.- Lead Concept Selection Meetings & benchmarked products currently on the market.- Used Ansys to perform deterministic DOE (parametric modeling) to optimize system geometry.- Performed DOEs to build parametric models to determine optimum set points with latitude against noises & tolerances.

Rochester, New York Area

Amberoon – Business Consulting Practicum• Provided advice to anti money laundering firm Amberoon, on FinTech regulatory sandboxes in the United States.• Identified lessons from foreign sandboxes & generated rationale for the use of AI in US financial system.• Developed targeted arguments to permit testing of AI in FinTech sandboxes. Provided an outline on how to implement a Regulatory Sandbox in the complex US regulatory environment.Luminate - Consulting Practicum• Developed strategic plan to grow new business by partnering closely with company’s CEO. Identified key forces impacting the industry, analyzed advantages and limitations of Luminate’s technology, outlined FDA approval issues.• Identified key target market segments and potential partners, developed customer acquisition strategy and identified key contacts which enabled a foothold in key market segments. Performed market research and developed customer survey to gain insight on customer considerations when purchasing the company’s product online.

Rochester, New York Area

Consulting Practicum: Provided the client with recommendations regarding the adoption of Fintech Sandboxes in the US from the perspective of federal and state regulators. Developed a framework to manage regulatory complexity and provided an outline on umbrella sandbox implementation.

Villalba, Puerto Rico

Achievements:Complete overhaul of SOP documentation (around 700 documents) for one of the biggest manufacturing division.Process improvement: Fixture redesign achieved a reduction in rework of around 50%Quality Assurance of biomedical devices in Cardiac Rhythm Disease Management Business. -Validation of Process Order Descriptions for the manufacturing of pacemakers and implanted defibrillators.-Use of CAD tools (PRO/E) to develop pictorial representations of various manufacturing processes.-Job shadowing of operators to improve pictorial representation of manufacturing processes.

Puerto Rico

Inspection, permits, design revision, specifications revision of sport and recreational facilities. Fieldwork in building construction procedures. Legal aspects of building construction, building codes and zoning regulations.

Puerto Rico

Synthesis of combinatorial libraries for biomedical applications in thin film form. Surface modification of titanium for hard tissue replacement in orthopedics. Lead undergraduate students in ongoing research of biomedical implant materials. Use of equipment such as FE-SEM, Magnetron Sputtering and PE-CVD.

Master Of Business Administration (M.B.A.), Competitive And Organization Strategy & Finance, 3.80

Concetrations in Finance, Organization & Competitive Strategy and Accounting.

Master In Engineering, Mechanical Engineering

Activities and Societies: ASME, SHPE

Bachelors In Science, Mechanical Engineering

Activities and Societies: SHPE, ASME