Roberto Lopez Castañeda Email & Phone Number

Madrid, ES

Madrid, Comunidad De Madrid, España

As the leader of the backup team specialized in Commvault software, I perform multiple tasks:-Getting new professional services projects.-Keeping in touch with clients, following up on the different projects we carry out.-Helping my dependents with their needs in the company: doubts, problems in projects, training, etc.At all times my goal in this position.

Madrid Y Alrededores, España

As part of the Backup team and specialized in Commvault Software, I am assigned to carry out projects using this technology for both the public and private sectors, having direct contact with Commvault (Commercial and pre-sales) and with customers to whom the services are provided.My tasks to perform are:- Architecture Design.- Implementation of the.

Madrid Y Alrededores, España

My performance in this position was as Backup administrator for the end customer Indra, who offered services for the German company Telefonica O2, had two work areas:Telefonica O2 Project (Germany):- Initialize the procedures and activities to perform the correct Backup service.- Perform shadowing with the previous company that performed the Backup.

As a Backup Engineer, I specialize in Commvault Software, performing level 3 support and resolution tasks for the company's clients.It also carried out projects, from its design to its implementation, always with Backup Commvault software, this included design, dealing with the end customer, implementation, documentation, commissioning, training, updates.

As a member of the Backup and Storage team of the end customer Airbus Helicopter, you had the following tasks and responsibilities:- Administration, management and troubleshooting of storage with NetApp technology.- Administration, management and troubleshooting of storage with EMC technology.- Administration, management and troubleshooting of backup with.

Alcobendas Y Alrededores, España

The tasks I had performed in this position were:- Administration, management and troubleshooting of storage with NetApp technology- Administration, management and troubleshooting Backup with Commvault- Troubleshooting of EMC storage technology, Quantum, Hitachi and Pure Storage- Troubleshooting issues with Networker Backup and Symantec Backup Exec..

The tasks I had performed in this position were:- Opening, scaling, monitoring and closure of telephone network issues with Remedy.- Administration and management of orders and spare parts.- Administrative and inventory tasks.

The tasks I had performed in this position were:- Opening, resolution and escalation of first and second level support issues to users in English, either by phone or email and on-site.- Administrative tasks, reporting, inventory management, Active Directory users and email accounts.- Installation and configuration of equipment, hardware, software and.

Técnico En Administración De Sistemas Informáticos En Red, Computer Systems Networking And Telecommunications

Grado En Economía

Bachelor Of Applied Science (B.A.Sc.)