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Roberto A. Email & Phone Number
IT Support Specialist
at
Matrix Renewables
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✓ Verified August 2026
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Profile completeness 86%
Who is Roberto A.? Overview
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Roberto A. is listed as IT Support Specialist at Matrix Renewables, based in United States. AeroLeads shows a matched LinkedIn profile for Roberto A..
Roberto A. previously worked as Principal Owner at My Tech 360, Llc and Field Service Technician at Hellotech Inc.. Roberto A. holds Computer Science from Miami Dade College.
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Matrix Renewables
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Profile bio
About Roberto A.
Do you feel like your technology tools aren't fulfilling your needs, and you're wasting your money?I can help you and your business understand your unique perspective on technology. Demystifying and simplifying your technology is the initial step toward mastering it. I offer on-site/remote guidance, support, and a safe environment to address your most challenging tech problems. Who can benefit:• Individuals• Entrepreneur (in any field)• Movers and Shakers in their industry• Non-Techy PeopleI am an avid and determined tech specialist who prioritizes human performance over technology—listening to concerns, calming frustration, and seeing things through to a clear resolution keep me in sync with what matters most to my customer. I have an innate quality to find the right direction amidst the tech chaos.WHAT CLIENTS SAY“Roberto came within hours of my request and solved a problem I had tried to fix with my Wi-Fi and Sonos for four (4) months in record time. He was professional, respectful, and overall a wonderful experience. Highly recommended!” — Oren H. (Home Theater System Repair or Service) | Thumbtack“Roberto is a consummate professional. He communicates with you on the appointment and during the event. He changed out a laptop screen for me, and though we had a few complications, he stuck through it (staying the additional hours) and fixed it. I am very happy with Roberto’s work and would/will recommend him to my friends. Job well done!” — Robert B. (Computer Repair) | Thumbtack“Amazing Experience and Amazing Value. In less than half-hour my 7-year-old printer scanner was fixed. I was so impressed with the vast knowledge and felt very secure with all the help I received.” — Hindy S. (Printer and Copier Repair) | Source: ThumbtackTo learn more about me and what my customers say, visit my http://getroberto.comReady to get in touch?I'd love to hear from you and learn more about what is not working for you in your technology.I am available via text or phone at 305.389.5187Every Friday I show up on zoom. To register, see the feature section
Current workplace
Roberto A.'s current company
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13 roles
Roberto A. work experience
A career timeline built from the work history available for this profile.
Principal Owner
CurrentMy TECH 360 was born to help others succeed with technology challenges and the love of everything tech.Our focus is YOU. We assist our customers by providing hand-holding, training, and creating a strategy (workflow) for them to focus on what they do best — their business.We like simple yet effective practical solutions for our customers to adopt and iterate.
Aug 2011 - Present
Field Service Technician
CurrentSince 2019, I've been working as a technician and independent contractor for Hellotech, providing on-site user support for various technology devices and systems.I have managed and executed special projects for multifamily units in:- Naples, FL, (304 units)- Boca Raton, FL (354 units)- Mexico Beach, FL- Pensacola, FLMy performance highlights as of 5/05/2023:- High customer satisfaction (96% rating of five) and 4.9 out of 5 stars.- 743 completed jobs.- Quality (100%) Incident Reported: 0% | Incomplete Jobs due to Unpreparedness: 0%.These are the types of jobs I perform per my current skill set:* Smart Home Support and Installation (Thermostats, Video Doorbells, Hubs, and Speakers Garage Doors)* TV Mounting (Dismounting, Mounting, and In-wall cord concealment)* Home Security (Cameras, Locks, Alarm Systems)* Mobile Devices iOS and Android OS (Phone and Tablet Support)* WiFi & Network (Routers, In-Wall Cable Running – Coax and Ethernet)* Computer & Printers (Mac, Windows, Printer Repair/Troubleshooting)* Audio & Video (HomeTheater, Universal Remote, Advanced Audio Systems, Gaming Console Setup)What HelloTech customers say about my services:Eugene T. — Miami, FL (job completed on 03/30/2023)"Roberto, was great very knowledgeable and very well mannered. He asked for me to explain what the problems were that I was experiencing with my printer and desktop computer. He then addressed each problem and corrected them and then to ensured that they were corrected he asked me to use the computer and use the printer and computer and i did so without any problems"Olivia M. — Miami, FL, (Job completed on 01/09/2023)"It was amazing. Roberto was kind, knowledgeable, and incredibly efficient. Would recommend to anyone!"Louise N. — Naples, FL (12/12/2022):"My experience was excellent. Roberto went over and above service requirements. He was knowledgeable and patient. We were very happy and appreciative"
Aug 2019 - Present
It Support Specialist
Current
Clc Trading, Inc
Jan 2007 - Present
It Specialist
Maintaining and securing the operation of IT infrastructure in a mission-critical environment in the following locations:- Tampa Airport (remote)- Miami Airport (hybrid)- Main office (hybrid)- Hialeah office (hybrid)Areas of attention: Servers, Endpoints (desktops, printers, mobile devices), Backup, and Security.As needed, the maintenance operation frequencies were real-time, daily, weekly, monthly, or quarterly.
Apr 2018 - Feb 2022
Information Technology Help Desk
Keller Williams Miami Shores
Provide end-user support to their team of real estate agents, assisting with solving common issues with their computers and printers. Bring advice and solutions to the leadership team
Jun 2018 - Jul 2020
It Specialist
Jun 2010 - Mar 2020
It Specialist
Maintain and assist with the operation of the IT infrastructure. Adapt a "new office" space to be utilized as a business-connected site.
Dec 2016 - Aug 2019
It Support Technician
Aug 2013 - Aug 2018
Information Technology Help Desk Technician
Embassy Of Guatemala In Miami, Fl Usa
I was involved with serving user technology needs and maintaining their IT infrastructure.
Mar 2002 - Feb 2018
Owner
Axp Solutions
Jan 2003 - Aug 2011
Information Technology Help Desk
Jul 1998 - Jul 2002
Information Technology Help Desk
Itp Editorial
Feb 1996 - Feb 1997
1 education record
Roberto A. education
FAQ
Frequently asked questions about Roberto A.
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What company does Roberto A. work for?
Roberto A. works for Matrix Renewables.
What is Roberto A.'s role at Matrix Renewables?
Roberto A. is listed as IT Support Specialist at Matrix Renewables.
Where is Roberto A. based?
Roberto A. is based in United States while working with Matrix Renewables.
What companies has Roberto A. worked for?
Roberto A. has worked for Matrix Renewables, My Tech 360, Llc, Hellotech Inc., Clc Trading, Inc, and Havanaair.
How can I contact Roberto A.?
You can use AeroLeads to view verified contact signals for Roberto A. at Matrix Renewables, including work email, phone, and LinkedIn data when available.
What schools did Roberto A. attend?
Roberto A. holds Computer Science from Miami Dade College.
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