Roberto Marquez Email & Phone Number

Miami/Fort Lauderdale Area

Roberto initiated working for The Les Brown Maximum Achievement Team. Following his passion for helping and guiding individuals and assisting them in their own pursuit of happiness appeared like a perfect match for Roberto. From then onward, Roberto has never looked back and is currently working alongside one of the best motivational speakers in the US for the greater purpose of helping and guiding individuals to a better and happier professional and personal life

10550 Forest Hill Boulevard, Wellington Fl 33414

I performed on regular based showing property, listing property, filling in contracts, listing agreements, and purchase contracts. As a real estate agent, I help sellers to sell and buyers to buy real estate. Some of my main activities are: For Seller: Determine the home's value in the current market for a listing price, advise the homeowner in readying the home for listing and showings, enter the home into the MLS database, market the home to other agents and brokerage members of the MLS, market the home in print, and other traditional media, as well as on the Internet, supervise and/or schedule showings of the home, report to the seller any interest and some feedback from buyers who see the home, when a buyer makes an offer, help the seller in negotiations to try and get the price they want and a signed purchase agreement, coordinate the process from contract through the closing, including inspections, documents and other items necessary to close.For Buyer: Help them to locate and view homes that meet their requirements, help them with securing a mortgage, advise them on the area, market conditions, and if they believe that homes of interest are priced right or not, work with them to craft the initial offer in a purchase agreement, work with them through negotiations and counter offers with the seller(s), after a purchase contract is executed, coordinate the transaction process on the buyer side, coordinate/schedule appraisals, inspections, and other activities related to the transaction, deliver and explain all documents, title insurance, deeds, etc, work with them through the closing and getting their keys.

Boca Raton, Fl

 Responsible for the overall supervision and management of xx employees in very busy, fast paced settings. Develop improved procedures to maximize productivity and customer service efforts. Plan and forecast staffing needs, assuring a strong team to maximize customer service efforts. Manage office administration functions and greatly improve the overall efficiency of the back office.  Recruit, train and mentor new hires and achieve a 90% retention rate. Drive company profitability metrics, employee engagement and customer experience through change and innovation as a supportive leader. Responsible for the development of employees, continually improving their ability to increase net operating profit. Facilitate P&L management, sales management, sales proficiency, customer engagement training, customer issue resolution, leadership development, mentoring, payroll, scheduling and human resources administration.

Wellington, Florida

 Directly oversaw all aspects of the business including coordinating services and equipment while ensuring smooth and efficient operations.  Effectively managed 21 employees while monitoring for top productivity and efficiency.  Devised and implemented innovative market strategies via the Internet, phone and in-person to increase business awareness.  Continuously strengthened team building and relationships with employees based on empowerment and respect, resulting in high productivity. Strategically planned, developed and conducted a creative worldwide brand identity while establishing strong trusting relationships with customers, suppliers and employees to ensure optimal business success.  Developed and oversaw the execution of ongoing company growth with increases in monthly revenues from $18K to $65K. Created and directed the employee training programs and the company employee manual to create a centralized and productive work environment where all employees were involved and able to thrive.  Ensured rapid, efficient and economical delivery of services to clientele by acquiring new technologies.  Championed innovative marketing strategy and execution, managing a $50,000 annual budget across trade and consumer advertising, market research, promotions, sales, marketing collateral and business development. Recruited and hired top talent, providing them with the tools and resources to exceed business goals and work collaboratively as a productive team.

Puerto Ordaz, Bolivar State, Venezuela

 Drove all aspects of financial management including developing annual budgets, reviewing and approving financial statements and creating budget decisions and modifications. Closely oversaw, planned, developed and facilitated key structuring workshops while also participating in various lectures and conferences as a motivational speaker with attendance of 250+ participants. Established and integrated innovative strategies for the continuous growth of the organization by extensively researching market industry trends. Built and maintained a top tier team through motivation, mentoring and constant professional development education. Led the company from years of operating losses to positive earnings, delivering significant improvements in one year by culminating 80% growth in operating earnings. Led and motivated key management teams to peak levels of performance, consistently developing their coaching and leadership skills to increase overall productivity level. Consulted with the executive committees and senior management teams to review, evaluate and plan corporate-wide strategies and organizational initiatives to continually grow the business. Stimulated continued growth with the launch of a digital marketing initiative using web based direct marketing and email campaigns.  Responsible for the design and implementation of a profitability analysis to eliminate excessive costs for the company.

Puerto Ordaz, Bolivar State, Venezuela

 Successfully managed 27 employees including engineers, staff members and interns while assuring top performance.  Created and introduced two processes and products in manufacturing resulting in competition with large corporations, documentation as the first refractory company in Venezuela to be ISO 9000 certified and recognition as the best small company of 2005. Provided comprehensive assistance with the development of the annual budget and its control through continuous presentations and updates to senior management. Productively managed and supervised the quality management system ISO 9001-2000 to drive business growth.  Fully supported all employees by providing motivation and mentoring during all areas of customer support.  Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Utilized superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients. Addressed all employee performance problems promptly and directly in accordance with company personnel policies and procedures. Implemented productivity concepts through operations and conducted extensive training for all personnel.

Master Of Business Administration (M.B.A.), Finance

Master In Business Administration

Engineer’S Degree, Engineering/Industrial Management

Industrial Engineer and Management