Precise, results-oriented and organized. I've gained over 20 years of experience in taking care of business aspects of the relationship to customers, both internal and external. I gained seniority in organizational activities at various levels of expertise with a focus on formal aspects of business relations and by coordinating projects, resources and people with success. I consider myself a serious and reliable professional.In the last ten years in Zeropiu and then in Vantea Smart I have been working first as Senior Consultant, then as Service Manager and least as Technical Account Manager focused on IT Operations and IT Service Delivery Management in telco environments, specially in Fastweb Spa, where I manage more than 60 professionals both in projects and services teams.In 2017 I take on the role of Technical Director of the IT Service Delivery business unit in Vantea Smart, which also includes the Privacy and Compliance Consulting divisions.At the beginning of 2019 I take the challenge to start a new project with some visionary partners, so we have founded Diviner, a newco focused on a new approach to IT Governance e compliance.Specialties: ITIL v3 Intermediate level expertise