Roberto Moctezuma Email & Phone Number

Houston, Texas, Us

Fractal River is a consulting firm that helps growth stage startups scale faster by:* Optimizing marketing, sales, customer success and service delivery operations, defining and aligning processes and implementing the right tools.* Building Conversational Interfaces and Assistants, leveraging AI tools to help their customers interact with data and/or applications.* Building analytics, integration, and data engineering capabilities to deliver better visibility, improved metrics, point-of-service data, embedded in-product analytics, data products, and more.* Acting as a fractional team so companies can develop their internal teams gradually while enjoying the benefits of best practices, expert support, and the latest technologies and architecture.Our tooling expertise includes HubSpot, Salesforce, Zendesk, ChurnZero, TaskRay, Looker, Tableau, PowerBI, dbt, Fivetran, Snowflake, RedShift, BigQuery, AWS/GC infrastructure, Terraform, Python, Docker, GPT/LLMs, AWS, GCP, Azure, and multiple DevOps orchestration and monitoring tools.

Houston, Texas, Us

Mercury Fund is an early-stage venture capital firm. With over $275 million under management, Mercury focuses on entrepreneurs and technology innovation originating in the U.S. Midcontinent. Investment themes target SaaS, Cloud, and Data Science/AI platforms that make the industrial ecosystems of Middle America more competitive and efficient. Since inception in 2005, Mercury has become one of the most active venture firms in the middle of the U.S., becoming a “go-to” fund for entrepreneurs at early stages of idea generation, company formation, and market execution.

San Antonio, Texas, Us

FloatMe is an app that helps millennials cover cash gaps and improve their finances. It does so by giving employed customers an advance on their paycheck quickly and at much lower interest rates for a monthly membership fee. The app’s balance monitoring service and educational features also help clients save money for emergencies.

Cincinnati, Oh, Us

Amify is a four-time Inc. Magazine award-winning Amazon strategy partner, focused on maximizing the potential of brands on Amazon. Amify uses industry expertise and a data-driven approach to monitor and prevent unauthorized sellers, optimize and enhance product listings, protect brands from unauthorized sellers and price violations, and drive sales through advertising. With tact, innovation, and a dedication to brand authenticity, Amify has emerged as one of largest brand partners on Amazon.We are help Amify understand its customers better, create an optimized sales and marketing model, drive strategic alignment, and implement tooling to support scalable growth.

Austin, Texas, Us

Spruce is a mobile-first concierge platform for apartments. It partners with communities to offer home services to residents, such as pet sitting, housekeeping, laundry, and dry cleaning. By leveraging the scale of larger communities, it is able to provide residents with better service and prices than they could achieve on their own.We are creating reporting and analytics infrastructure to optimize product/market fit, measure customer lifetime value, and improve sales and marketing process effectiveness. We also ideate and implement strategic initiatives that accelerate revenue, and create processes to drive systematic growth.

Houston, Texas, Us

Station Houston is Houston's tech community hub. It connects entrepreneurs with the mentors, talent, coworking space, accelerator programs, and investors they need to launch high-impact, high-growth startups.Station is growing a Houston-based ecosystem where people with great ideas can build and launch companies that change the world.

Houston, Tx, Us

ChaiOne is an Enterprise Mobility Agency focused on creating innovative, beautiful mobile solutions that solve complex business problems of large enterprises with specific emphasis on the Energy Industry.I led all products and solutions for ChaiOne - including EchoFolder, a Sales Enablement SAAS solution, and ContextHub, a Platform-as-a-Service product that enables developers to easily add contextual capabilities to their applications with only a few lines of code. It enables the creation of unique and engaging user experiences leveraging sensors from both mobile phones and the Internet of Things as well as continuous process improvement through advanced analytics and data science.

Monterrey, Nuevo Leon, Mx

Created Softtek’s Innoventures program, a corporate-sponsored seed accelerator and innovation program to gather top initiatives from intrapreneurs and launch them as independent startups, backed by venture and institutional capital. Defined processes, criteria, metrics and overall structure and business plan. Oversaw operational implementation and provided external contacts to leverage sponsors, mentors and government representatives. Advised CEO and CxO team on strategy, change management and innovation.Softtek is a global IT solutions provider with 30 offices in North America, Latin America, Europe and Asia. With 8000+ employees in 10 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Spain and India, Softtek helps improve time-to-business-solution, lower costs of existing applications, deliver better engineered and tested applications, and produce predictable outcomes for top-tier corporations in over 20 countries.

Houston, Tx, Us

Voxofon is a provider of OTT (over-the-top) voice and messaging solutions that develops simple, easy-to-use mobile apps that deliver free and low-cost calls and texts globally. Voxofon app highlights include Top 15 grossing social networking app with a best-in-class 4.5 star user rating in iTunes, and Top 30 grossing on Google Play in the social category.Voxofon also created Bit6, a real-time, cloud-based platform for developers to quickly and easily add voice/video calling, texting, and multimedia messaging capabilities to their apps. The platform currently handles tens of millions of calls and messages and connects apps, landlines and feature phones.

Houston, Texas, Us

Led global business unit focused on innovative growth areas in the Commercial PC space, including client virtualization, education, visual solutions, and retail. Product lines included hardware and software for education (MultiSeat, TeachNow), Thin Clients, Consolidated Client Infrastructure (PC and Workstation blades), Digital Signage and Retail Point of Sales solutions well as related software assets. Profit and loss responsibility of $450M US in worldwide revenue. Direct functional responsibilities included Research and Development, Marketing, Business Development, Supply Chain and Customer Service.

Houston, Texas, Us

Led operational strategy and execution for the Volume Direct route-to-market across all products and all commercial customer segments in the Americas region, representing $8B US in revenue and 1.5 million orders annually. Responsibilities included Commercial Online Stores, Business-to-Business eCommerce, Sales/Presales Contact Center Operations and Order Management. Annual operating budget of $50M US. 400+ employees, 500+ outsourced personnel and 400+ call center agents.

Houston, Texas, Us

Directed the 150-person organization responsible for shared operational processes and systems supporting all commercial customer segments in Latin America region. Responsible for Pricing, Customer Relationship Management, Commercial and Consumer Online Stores, Business-to-Business eCommerce, Sales/Presales Contact Center Operations, Sales Compensation, Marketing Operations and Order Management.

Houston, Texas, Us

Responsible for all Internet, eCommerce and Contact Center assets in Latin America. During the 2002 HP/Compaq merger, decreased operational expenses by 45% and streamlined go-to-market assets by centralizing 17 contact centers to four hubs in Mexico, Brazil, Colombia and Argentina; and consolidating multiple eCommerce platforms, systems and business processes.

Defined the eCommerce strategy and created the Internet Sales business across the Consumer, SMB and Partner customer segments for all products in the Latin America region. Responsible for business performance (sales quota, gross margin, expense budget), marketing effectiveness and customer satisfaction. Functions included Marketing, Sales, eCommerce, Contact Center Operations and Order Management.

Increased server market share from 20% to 40% in two years.

Álvaro Obregón, Distrito Federal, Mx

Taught Computer Science to undergraduate students. Collaborator on the creation of the "Computers & Programming" textbook.

$50M USD telecommunications startup that pioneered EFT applications in Mexico and represented the VeriFone brand.

Increased Unix and PC share of subsidiary revenue from 0% to 50%.

Held several positions in software development, subsequently managed the Software Development and IT services team and was then promoted to General Manager of Teleinformatica de Mexico, the largest company of the Group.

Computer Science

Lessons In Leadership Program