Roberto Mora Galvis Email & Phone Number

Long Beach, CA, US

Huntington Beach, California, United States

Review Preventive Maintenance Documentation and provide official approval of work orders. Update inspection records and add inspection clauses for tools, and equipment as well as maintain up-to-date equipment preventive maintenance regularly and Manage non-conformant (NC) items to close resolution

Los Angeles, California, United States

For the new redesign and new features of a top of the line SaaS platform specialized on customer engagement implemented and customized from scratch an Agile process fitting it to the developer's team needs using ClickUp. Also, organized the features roadmap for development and its deployments.

Long Beach, CA

• Tested enbeded firmware used for controllers and system Input/Outputs (SIOs) in security boards managing card readers, door controllers and elevators. Wrote and ran several scenarios for all functionalities.
• Created the onboarding training manual used for Development and QA.Successfully revamped the Wiki site making the outdated information new and useful for all Engineering.
• Created a tool to produce API commands to set up doors and elevator ACRs and time controls.
• Became the SME for Elevators, SSC and APO systems.
• Created automation scripts based on an in-house program for the API and Selenium for the Web admin page

Greater Los Angeles Area

• Consultant to establish new software development and QA processes and methodology
• Lead the 1st feature released with the new processes.

Irvine

• Analyzed business requirements, wrote and ran tests for home applications (Practice Connect, Finance Utilities, Client mapping) and 3rd party apps (Essette, Spec Capitation, NextGen). Ran integrations, functionality.
• Successfully initiated, lead, designed and deployed the IT Department SharePoint website (4 sub-departments)
• Introduced new test case templates and updated about 59 tests
• Successfully lead the Essette new version update while testing applications moved to a new system.

Irvine, CA

• Wrote and ran test scenario verifications for eClinical’s Designer and DataLabs/MyTrials (Clinical Research Associates (CRAs) EDC web solution to create, collect and monitor clinical trial studies data). Test Dynamic.
• Successfully created automated performance tests with Source Control and wrote How to Create Tests Guide.
• Author and tester of new feature’s Operational Qualifications (OQ) test scripts for audits managed in PMed.
• Took a leadership role in the Safety project requesting issues resolutions and delegating testing activities.

• Developed feature test plans for m360, a.NET application for recording observational data with Web and Mobile client services. Setup QA processes, standards and best practices from the ground up in an Agile environment.
• Defined bug flow and requirements on Team Foundation Service (TFS).
• Collaborated with Project Management writing stories/feature requirements for mobile and Web UI wireframes for best usability practices and lead User Acceptance tests (UAT).
• Researched QA Tools and negotiated TestComplete Automation purchase resulting on 50% savings.

Greater San Diego Area

• Tested Side Set Box (SSB) and Point of Sale (POS) software for the Callisto project, an Internet video service for the TV set, developed in a hybrid Agile environment. Lead registration website usability and.
• Seting up a new test case standard which produces a report, created and updated a total of 16 tests.
• Initiated YouTube and Amazon bug mail threads serving as the base for product’s first un-official release.

Network and system setup and support lead on best network layout and tech support practices. Researched, tested, implemented and supported new network and employee apps like, Edge, Broadview, PDF Converter Professional and Mailstreet services.

• Tested “Websense Enterprise”(Internet access filtering, management and monitoring software). Tested installation, integrations, regression, internationalization, SQL’s and Crystal Reports, “Internet protocol filtering”.
• Team leader for service packs and signed up releases as well as usability testing lead at client’s Beta Sites.
• Redesigned QA documentation Perforce storage improving accessibility and implemented DevTrack’s New Issue templates and Inter-project Copy improving bug input and reports.
• Designed and managed MS SharePoint’s QA Intranet site providing Web access to projects and files.
• Researched QA tools for manual testing and implemented Mercury’s Quality Center/QTP in 5 weeks.
• Created technical documentation for MSP, ISA, iPlanet and NetCache followed by training 50 engineers.

• Tested Client Relations Management (CRM) and eFront Office’s Configurator, a price negotiation tool. Tested software manually and conducted automated tests in SILK. Tested internationalization and wrote white box test.
• Wrote new and updated previous test cases procedures increasing testing coverage by 25%.
• Helped design step-by-step and hierarchy test cases improving accurate testing and management.
• Automated written test cases using SILK recorder reduced testing time by 1.5 hours.

• Resolved networking, telecommunications and software issues. Responsible for IT budget, purchases, maintenance and inventory of 6 branches. Reported to IT offices in New Jersey and Denmark. Served as backup for Process.
• Designed and implemented LAN/WAN set-up of 6 offices with company functionality uninterrupted.
• Successfully negotiated purchase and installation of network (worth about US$180,000.00).
• Successfully planned and directed disaster recovery, Y2K contingency and office security.

• Telemarketing, on site demos and trade shows representative. Specialized in TransEdit software and TV listing design. Supported clients with Macs and MS Windows. Write, execute and QA change requests.
• Directed a team of 4 members recognized 2 quarters for highest revenue in tech support services.
• Pioneer in company’s Latin American market and expanding initial database content by 85%.
• Highest revenue in international sales for a quarter.
• Initiated new change report and new channel forms that became standard in the company.

Bs, Computer Science

Activities and Societies: Minor in Mathematics, GPA: 3.2, member of Phi Theta Kappa honor society, Latino society and Dean’s list.Belong.

Project Manager/Lean Six Sigma Green Belt

Activities and Societies: Project Manager, Lean Six Sigma Green Belt

Several

Activities and Societies: Different seminars, training and courses.• SDLC processes and QA IEEE standards fast passed course, Quality.

Bachelor Of Computer Science, Computer And Information Sciences And Support Services, Chelis Of Computer Science And Minor In Mathematics

Bachelor Of Applied Science - Basc, Computer Science