Facility and reception management. Public relations and customer service manager.Property assistant in all hotel aspects.

Reception management. Customer service manager. Property assistant in all hotel aspects.

Responsible for bookings in all aspects. Performed reception and management duties.

Duties as per qualification.

Duties as per qualification.

Facility and reception management. Public relations and customer service manager.Property assistant in all hotel aspects.

Duties as per qualification.

Duties as per qualification.

Duties as per qualification.

Main activities and responsibilities Management of the reception in total: front and back office (administrative and accounting), business management structures Valkarana Hotel and Hotel Il Piccolo Golf (Cala di Volpe, Porto Cervo, the same property). Managing contacts with agencies and portals and related contracts, web marketing. Secretariat directional. Selecting the reception staff.

Contracts portals and references to the tourist trade alongside the marketing department.In collaboration with management: supervision of the reception (administrative and accounting) and housekeeping, with coordination and reorganization of departments. Coordination of ordinary and extraordinary maintenance, supervision of other departments: bar, restaurant, terrace restaurant, pizzeria, brewery. Responsible for the safety of workers, certificate of first aid and firefighting.Secretariat directional, direct contact with suppliers, control of tax aspects of each sector.

Main activities and responsibilities Management of the reception in total: front and back office (administrative and accounting), business management structures Valkarana Hotel and Hotel Il Piccolo Golf (Cala di Volpe, Porto Cervo, the same property). Managing contacts with agencies and portals and related contracts, web marketing. Secretariat directional. Selecting the reception staff.

Main activities and responsibilities Management of the reception in total: front and back office (administrative and accounting), business management structures Valkarana Hotel and Hotel Il Piccolo Golf (Cala di Volpe, Porto Cervo, the same property). Managing contacts with agencies and portals and related contracts, web marketing. Secretariat directional. Selecting the reception staff.

Main activities and responsibilities Management of the reception in total: front and back office (administrative and accounting), business management structures Valkarana Hotel and Hotel Il Piccolo Golf (Cala di Volpe, Porto Cervo, the same property). Managing contacts with agencies and portals and related contracts, web marketing. Secretariat directional. Selecting the reception staff.

Main activities and responsibilities Management of the reception in total: front and back office (administrative and accounting), business management structures Valkarana Hotel and Hotel Il Piccolo Golf (Cala di Volpe, Porto Cervo, the same property). Managing contacts with agencies and portals and related contracts, web marketing. Secretariat directional. Selecting the reception staff.

Main activities and responsibilities Management of the reception in total: front and back office (administrative and accounting), business management structures Valkarana Hotel and Hotel Il Piccolo Golf (Cala di Volpe, Porto Cervo, the same property). Managing contacts with agencies and portals and related contracts, web marketing. Secretariat directional. Selecting the reception staff.

Start up activities for the Cristal Palace Hotel: reception department organization, configuration of the room plan in the management system, methodological sales approaches for booking, corrispondence outlining, management of contacts with travel agencies and contract procedures with websites (Venere, Booking, Expedia, Tiscover); complete configuration for both hotels on vertical booking and general management of the software (price lists, availability, minimum stay, offers). Hotel Spinale: responsible for bookings and in charge for some manager assistant tasks (contacts with hotel specialised press, general secretarial assistance).

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Worked for the reorganization of the office to prepare the opening that took place in March.

Standard management of the reception work as indicated by the qualification.Always excellent relationship with the owners.

Standard management of the reception work as indicated by the qualification.Excellent relationship with the owners.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.Excellent relationship with the owners.

Standard management of the reception work as indicated by the qualification.Excellent relationship with the owners.

Booking management concerning guests’ arrivals, operated through the booking centre, and incomings coordination (room division manager). Complete management of the guests’ bills from check-in to check-out.Complete invoicing regarding stays booked through travel agencies. Filing of takings book, divided into departments, both by traditional method and through PC terminal. Assembling all the material to hand in to the administration department every week: maincourante and daily closings of accounts , staff attendance management and takings;Sales office management. Supervising and coordinating work during the weekly change phase, including guidelines on how to clean and furbish rooms. Interacting with other departments managers as regards the work organization (guests attendances, changings on arrivals and departures).

Executive Manager of Rental Department and Network Administrator of the company offices, as regards all its aspects (high level mantainance, hardware and software installation, consulting service and problem solving concerning computing). Supervisor and sole manager for the parameterizations of the hotel programme used for estate management and its invoicing; from the structure configuration to the economical and tax aspects.

Whole management of bookings. Sole Information system supervisor.Executive Staff Trainer through computing courses and management accounting.

Standard management of the reception work as indicated by the qualification.

Excellent relationship with the owners and the management.Sales & Marketing;booking and invoicing management, accounting reports production and administrative supervising, division planning. Ref. Mr Sergio Rossetti, Owner; Mr. Davide Tonelli, Head Receptionist.

Excellent relationship with the management after ten years cooperation. Factotum and trustworthy person.

Head Receptionist when the Division Manager is absent; clerk for the direct sale of services;keeping contacts especially with tour leaders to check-in guests when arriving; Excellent relationship with the management.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Standard management of the reception work as indicated by the qualification.

Concierge assistant. Back e front office.

Reception staff - Back and Front office clerk - cashier.

Year of the Diploma.

Reception staff - Front office clerk.

Reception staff- Front office clerk.