Roberto Muñiz Llamas Email & Phone Number

Arroyomolinos, Es

Madrid Area, Spain

Responsibilities: Get organizations started on their Cloud / Digital journey empowering them to reach their digital aspirations by: Conduct training and certification needs assessments, developing training proposals and plans to rapidly enable customers to get value from the adoption of AWS. Although AI is not a new concept, it is currently presented as an emerging and unknown opportunity for the future. It is necessary to understand its benefits, risks and, above all, use cases. Otherwise, the experience may not be satisfactory and your use may decline.

Málaga Y Alrededores, España

Responsibilities: Get organizations started on their Cloud / Digital journey. DTS’ bring their expertise, as well as Oracle resources, experience and innovation, to empower organizations to reach their digital aspirations.

Madrid Area, Spain

Customers: Mid Market Segment. Special focus on Microsoft Sports, Global Sports Innovation Center, Industry & Retail.Responsibilities: Finding opportunities to grow the business and pursuing customers long term success. Developing and implementing a sales strategy on BI & Analytics, Mixed Reality Solutions (Microsoft Hololens) and Managed Services (Microsoft Azure, O365 and AWS).

Madrid Area, Spain

Customers: Microsoft, Vodafone, Telefonica, Banco Santander, Repsol, Sareb, Asitur, Tecnicas Reunidas, Acciona, Viscofan, Cajamar, Codere, Logista, Iturri.Responsibilities: Leading a team of 67 technical consultants. Ensuring customer success and digital transformation by delivering high quality services: The right team, in the right project at the right time. Making the complex simple. Practice management, hiring & staffing, resources management, team development and performance review. Bussiness development support and sales enablement, working closely with sales, PMO, Architecture, Senior Leadership and HR business partner.

Took some time off to accomplish a few things on the bucket list that I probably had to have done before. Mission accomplished. Learnt a lot about Cloud Computing from a Multicloud World perspective, run an Executive MBA and the most important one: Enjoying precious time with my family and friends.

Madrid Area, Spain

Customers: Telefonica Global Technology (TGT), Abengoa, B.Sabadell, Iberia, Mango, Sol Meliá, Campofrío, IESE, Sareb, IMI, Asisa, Cosentino.Responsibilities: On top of my role as Support Practice Manager (see below), leading in Spain, the Microsoft Cloud Services value proposition, selling, delivery and adoption of Office 365 (SaaS) and Azure (PaaS, IaaS). Ensuring customer success with Cloud Services like Managed Lifecycle, Managed Deployment and Managed Support. Building a new strategic team of “Cloud Services Delivery Executives”. The SDE is responsible for customer relationship (C-Level), leading, driving and evolving customer business strategy, adoption, and lifecycle in The Cloud. Responsible for landing, adopting and adapting new Cloud Services and roles, pipeline, budgeting, forecasting, processes, resources, readiness and business governance.

Madrid Area, Spain

Customers: Telefonica, Banco Santander, BBVA, Banco Popular, Bankia, MAPFRE, Repsol, Iberdrola, Endesa, Cepsa, Inditex, Roche.Responsibilities: Managing a Senior Team of Services Delivery Managers (SDMs), Pre-Sales Premier Architects and Subject Matter Experts, leading Microsoft Premier Services delivered at the most Important customers in Spain. Ensuring customer success by delivering high quality services, driving renewals, services add-ons and new business opportunities. P&L responsible for Major and Strategic Premier Accounts territory, as well as business processes: strategy, objectives, Budget, forecasting, utilization, contribution margin, providers and partners. Working closely to Senior Leadership Teams Spain and EMEA, account managers, services executives, consultants, support engineering teams and product groups.

Madrid Area, Spain

Customers: Commercial Industry, Manufacturing and Utilities, Financial sectors.Responsibilities: Leading a team of Technical Account Managers (TAMs) and Field Engineers, that were acting as Microsoft representatives and for the accounts we managed. I was responsible for customer value proposition, correct contract sizing, writing proposals and contractual documents, pursuing their signature and closing. And ensuring excellence in delivery and execution afterwards.

Madrid Area, Spain

Customers: Major accounts, Commercial, Industry and Public sector.Responsibilities: Leading a team of Technical Account Managers (TAMs), that were acting as Microsoft representatives for the accounts we managed. Responsible of quality and excellence in delivery, as well as renewals and business growth.

Madrid Area, Spain

Customer: Telefonica GroupResponsibilities: Designing, selling, implementing and managing execution of a new innovative PremierT service, customized for specific Telefonica Group needs, C-Level relationship with Telefonica and executive visibility at Microsoft. Defining and maintaining PremierT Service Level Agreement, as well as the new services and cost model, providing a better scalability depending on each Company and geographical needs.

Madrid Area, Spain

Customers: Large Commercial accounts, Industry and Financial sectors.Responsibilities: The TAM is responsible for Microsoft Premier Service: Service Delivery Plan, renewals, grow the business, excellence in execution and deliveries. Orchestrating the technical teams working in proactive services or in problems resolution. Enabling sales by improving value proposition and adapting it to real customer needs.

Madrid Area, Spain

Problem resolution on Advanced O.S. And BackOffice Technologies: Windows Server, Exchange Server, Systems Management Server (SMS), Internet Information Server.

Madrid Area, Spain

Borland Paradox and dBase Break-Fix Support.

Executive Mba, Business Administration And Management, General

Bachelor'S Degree, Computer Engineering, Systems Engineer