Roberto Nicoletti Email and Phone Number
Roberto Nicoletti work email
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Roberto Nicoletti personal email
I am that kind of person who believes that the right words have the power to transform lives.I currently work as a university professor, teaching Italian language and culture to American students for their study abroad program in Italy. Alongside my teaching, I occasionally provide consulting as a copywriter within the education sector. I help small digital businesses develop messages that connect, engage, and inspire meaningful change.Previously I spent several years abroad, working in Ireland as a Sales and Customer Service Specialist at leading “Fortune 500” companies like Amazon and Marriott. These roles taught me the value of empathy, active listening, and clear communication—skills that now lead my work, both in the classroom and in my writing.I’m always happy to connect meaningfully with new people and learn about their projects. If you’re passionate about education or impactful storytelling, let’s connect and share a story, a job opportunity or just some thoughts!
University Studies Abroad Consortium (Usac)
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Docente A ContrattoUniversity Studies Abroad Consortium (Usac) Jan 2019 - PresentVerona, ItaliaDeveloping students’ linguistic skills in communicating in Italian, learning and using the main structural patterns of the language. Helping the students to practice many activities (such as conversations, readings, writings) in order to develop language skills to a higher level, both oral and written.
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Italian TeacherInclasse Language School Mar 2018 - Apr 2018Verona, ItaliaTaught Italian language courses to International students using a communicative language teaching approach and developing their understanding of oral and written Italian.
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Sales Support Representative BancassuranceCattolica Assicurazioni Apr 2015 - Jan 2017Verona, ItaliaWorking as a part of the Sales Support Team, building on strong relationship with the distribution partners as Credit Companies and Banks. Supporting the insurance direct business program on multi-channel platform Click2go for Cattolica Group. Responsible for RC Automotive's Insurance services and multi risk products.Assisting commercial partners and customers on web page navigation and providing high quality guidance on insurance products and post-sales activities. -
Claim Specialist - Creditor Protection Insurance (Cpi)Assurant Solutions, Europe Oct 2012 - Jul 2014Cork, IrelandWorking in a Claims Team providing high quality customer service in a credit insurance sector.Assessed claims and liaised with clients over the phone or by email, ensuring compliance with the industry regulation.Investigated possible fraudulent claims and reported them to the Investigator Unit.Renewed and maintained extended warranty contracts for commercial programs, such as Whirlpool products.Assisted and interfaced with service partners and European Warehouses regarding stock availability and providing back office support. -
Sales And Customer Service SpecialistMarriott International Mar 2011 - Oct 2012Cork, IrelandProcessed reservations and given support to the clients’ queries, ensured high level of achievement.Avoided delays and interfaced with international hotels in order to create and modify bookings. Provided information on all Starwood brands in a professional manner with specific emphasis on sales.Resolved conflicts and communicated intentions clearly in line with the guidelines. Attended meetings to support performance of the team and customer feedback. -
Italian TutorCork Adult Language School Sep 2011 - May 2012County Cork, IrelandTaught Italian language courses to Anglophone students using a communicative language teaching approach.
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Customer Service AssociateAmazon Oct 2010 - Mar 2011Cork, Ireland, European HqProcessed orders and assisted customers in the resolution of technical queries and provided support regarding delivery issues.Managed team e-mails and telephone workflow. Dealt with customer complaints courteously and efficiently. Input data associated with customer contract into the system in line with current regulation and procedures. -
Italian Language Teacher For Multi-Language ProgrammesGoethe Deutsch-Italienisches Kulturinstitut Jan 2009 - Jun 2009Padova, ItalyItalian language courses to International students, commissioned by the City Council of Padua.Improved students’ knowledge of Italian vocabulary and grammar structures meeting their communicative needs.
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Italian InstructorCentro Studi Nuova Scuola Oct 2008 - Jun 2009Dolo, VeniceResponsible for Italian language projects. Helped students to prepare the Certificate CILS QUATTRO C2. -
Italian Language TeacherBetrand Russell Language School Sep 2007 - Dec 2007Padova, ItaliaItalian language tutor to International students attending language learning exchanges projects, in collaboration with Israeli Universities.Developed their production of spoken and written language, adapted to the communicative situations.
Roberto Nicoletti Skills
Roberto Nicoletti Education Details
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Certificato Filim -
Master'S Degree -
Liceo Classico Tito LivioDiploma
Frequently Asked Questions about Roberto Nicoletti
What company does Roberto Nicoletti work for?
Roberto Nicoletti works for University Studies Abroad Consortium (Usac)
What is Roberto Nicoletti's role at the current company?
Roberto Nicoletti's current role is Docente universitario | Language Coach | Copywriter in ambito formativo |.
What is Roberto Nicoletti's email address?
Roberto Nicoletti's email address is ro****@****sac.edu
What schools did Roberto Nicoletti attend?
Roberto Nicoletti attended Ca' Foscari University Of Venice, Università Ca' Foscari Venezia, Università Ca' Foscari Venezia, Università Degli Studi Di Padova, Liceo Classico Tito Livio.
What skills is Roberto Nicoletti known for?
Roberto Nicoletti has skills like Assistenza Clienti, English, Call Center, Microsoft Office, Assicurazioni, Lavoro Di Squadra, Formazione, Gestione Team, Lingua Inglese, Call Centers, Training, Employee Relations.
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Roberto Nicoletti
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