Customer Success Analyst
Current> Functional analysis, UX and proposal of improvements for the platform.> Creation of written and audiovisual material for use of the platform.> N1 support for users.> Experienced User Certification.
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@driv.in
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Roberto Renzo is listed as Project & Product Management | Customer Success at Drivin, a with 39 employees, based in Peru. AeroLeads shows a work email signal at driv.in and a matched LinkedIn profile for Roberto Renzo.
Roberto Renzo previously worked as Customer Success Analyst at Drivin and Project Manager at Magia Digital Corp.
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AeroLeads found 1 current-domain work email signal for Roberto Renzo. Compare company email patterns before reaching out.
Hi! I'm Roberto. I lead innovation and digital transformation processes under an E2E model, implementing Agile practices and being responsible for SOW, SLA and internal resource management. This has allowed me to collaborate with companies and institutions in sectors such as banking, mass consumption, education, textiles, among others; working hand in hand with multidisciplinary teams and co-creating with them artifacts for the development of products and projects (functional definition, UX refactoring, requirements, task refinement).I consider myself a empathetic and proactive person, and always willing to learn from different experiences. I value teamwork as a fundamental part of achieving goals.
Listed skills include Textos Y Entrevistas, Open Edx, Pro Tools, Microsoft Office, and 2 others.
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A career timeline built from the work history available for this profile.
> Functional analysis, UX and proposal of improvements for the platform.> Creation of written and audiovisual material for use of the platform.> N1 support for users.> Experienced User Certification.
Lima, Peru
> E2E management for innovation and digital transformation projects, leading multidisciplinary teams.> Ensuring compliance of the SOW, SLA and management of internal resource.> Implementation of Agile mindset (Scrum and Kanban practices) in work teams.> Product artifacts generation (functional definition, UX refactoring, requirements, task refinement) in collaboration with internal and client teams.+ Projects: Blockchain traceability and tokenization (SDF, Consorcio Manglares), e-learning platforms (Campus Virtual Romero, INACAL), websites (Mibanco, Ajinomoto, TgP).
Lima, Peru
> User testing, generation of user manuals and training sessions for custom developments.> Establishment of management tools for ticket attention.> UX analysis and proposal of improvements for web projects, e-learning and apps.
Lima, Peru
> Resource and effort management for parallel projects.> Comercial prospects analysis and reports generation for cross-selling.
Other employees you can reach at driv.in. View company contacts for 39 employees →
Yamith Rodríguez
Colleague at DrivinBogota, D.C., Capital District, Colombia
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MO
Mauricio Ourcilleon Lutz
Colleague at DrivinSantiago Metropolitan Area, Chile
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Camilo Granadino
Colleague at DrivinLo Barnechea, Santiago Metropolitan Region, Chile
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Gonzalo Droguett
Colleague at DrivinSantiago, Santiago Metropolitan Region, Chile
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Mohamad Farhan
Colleague at DrivinGambir, Jakarta, Indonesia
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Alexandra Carolina Araujo Sangronis
Colleague at DrivinBuenos Aires, Buenos Aires Province, Argentina
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Nkululeko Mkhwanazi
Colleague at DrivinDurban, Kwazulu-Natal, South Africa
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Nicolás Flores Sepúlveda
Colleague at DrivinSantiago, Santiago Metropolitan Region, Chile
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NC
Nathan Cuper Sanchez
Colleague at DrivinSantiago, Santiago Metropolitan Region, Chile
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KC
Katherine Chungile
Colleague at DrivinPeru
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Roberto Renzo works for Drivin.
Roberto Renzo is listed as Project & Product Management | Customer Success at Drivin.
AeroLeads has found 1 work email signal at @driv.in for Roberto Renzo at Drivin.
Roberto Renzo is based in Peru while working with Drivin.
Roberto Renzo has worked for Drivin, Magia Digital Corp, and Magia Digital.
Roberto Renzo's colleagues at Drivin include Yamith Rodríguez, Mauricio Ourcilleon Lutz, Camilo Granadino, Gonzalo Droguett, and Mohamad Farhan.
You can use AeroLeads to view verified contact signals for Roberto Renzo at Drivin, including work email, phone, and LinkedIn data when available.
Roberto Renzo is listed with skills including Textos Y Entrevistas, Open Edx, Pro Tools, Microsoft Office, Trello, and Redmine.
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