Robert Orndoff, Pmp Email & Phone Number

Greater New York City Area

Manage the 32BJ Training Fund online training program. Determine Online Training Program strategic goals and priorities with management team and create project milestones. Develop courses using department and organization resources and collaborating with subject matter experts. Provide completion reports for compliance training or other specialty courses. Research third party course offerings and confirm alignment with new and existing curricula. Create course-specific, targeted advertising. Standardize performance metrics. Research and write reports about emerging online learning technologies. Spearheaded research into integrating video-conferencing courses into learning management system. Increased course offerings by 15% in first 9 months. Perform research of membership using the 32BJ learning management system database. Identify geographic and subject matter based areas of opportunity. Regularly review course curriculum and make updates when necessary. Identify and resolve technical issues arising from SCORM & AICC files and from the learning management system.

Plan, manage, and control the design, production, and distribution of annual course catalogs and other print media campaigns sent to eligible members across US east coast. Edit and track content changes in the learning management system. Ensure all media have consistent branding but media products for each location contain only information relevant to that location. Assign classroom resources for all courses taught at the Manhattan location. Created paperless processes for hiring, purchase orders, and material requests.

Greater New York City Area

Provide union members of SEIU local 32BJ with information about benefits available to them. Advise members on when and how to correctly utilize health, pension, supplemental retirement savings, legal, and training benefits. Confirm eligibility of members for each benefit based on review of documents and through the benefit funds database systems. Analyze options to provide the best solution to members’ issues.

Austin, Texas Area

Provided customer solutions on issues regarding prepaid cards and accounts on eleven different card products. Provided feedback to IT, Risk Management, Marketing, and Finance departments regarding known and suspected issues with financial products. Involved in the development, release, and revision of six financial products in four countries. Authored training material for three products. Handled account emergencies and expedited requests for corrections or replacements. Determined eligibility for refunds and account credits.

Austin, Texas Area

Received and shipped commercial server products. Utilized Baan and C3 databases. Reconciled databases. Prioritized shipping requests. Supervised damaged goods and packing material inventories.

Austin, Texas Area

Facilitated inter-departmental communication as 135 individual shots progressed through the production process, from pre-visualization to rendering. Ensured smooth hand-offs between departments. Communicated that all special circumstances on individual shots were fully understood. Conducted payroll. Performed research on relevant festivals and venues in order to showcase the final film.

Austin, Texas Area

Operated cash register and provided tickets to requested movies while providing exact change and correct charges. Updated movie schedule times on marquee. Kept lobby clean and inviting. Directed customers to correct theaters and made changes to charges when customers were not satisfied.

The University Of North Florida

Directly managed a station crew of seven. Managed station budget. Procured station equipment. Created project tracking system. Produced original news and entertainment content. Authored policies and procedures.