Roberto Scarinzi Email & Phone Number

• Scouting and acquiring new software based on company and client’s needs
• Leading the development of the company field work community online platform
• Leading the development of the company ERP software
• Organizing and leading requirements gathering: brainstorming sessions with the team of software developers, user observation, weekly/monthly meetings with stakeholders and contractors
• Creating learning and development documents and delivering training sessions to the… Show more
• Creating learning and development documents and delivering training sessions to the staff

London, England, United Kingdom

• Owner of the product and technology roadmap for TAG Desktop platform and all other related applications
• Led a cross-functional full stack Software development and QA team (internal and external contractors)
• Stakeholders engagement with key business users to gather requirements from cross functional departments
• Provide key performance metrics to the Head of IT and business stakeholders on the deliveries and benefits realisation of change implementations.
• Backlog… Show more
• Backlog prioritization, epic and user stories writing and sizing, build monthly sprints and manage parking lot for future development works

Londra, Regno Unito

• As an Operations Executive with TAG, I work in a team to support our travel agents globally, to ensure that they are fully trained and that our technology and training material is maintained to the highest.
• Owner internal Learning, training and development plans for colleagues (face 2 face and online… Show more As an Operations Executive with TAG, I work in a team to support our travel agents globally, to ensure that they.
• Owner internal Learning, training and development plans for colleagues (face 2 face and online )
• Working closer with team leaders and managers to ensure consultants have access to training and software
• Colleagues support back desk queries via email, phone or remote support.
• Internal comms - broadcasting important travel related updates and software updates via the company hub portal and via email.

Londra, Regno Unito

• In this role with TAG I worked in team with the IT department on developing automated QC checks to integrate with our in-house software.I managed and successfully completed the TAG Champions training program globally.
• Review of ongoing QC tasks and developing of further automation of all QC functionality
• Develop global TAG champions in all areas (Asia, North America, Europe)
• Deliver ad-hoc coaching sessions to the staff in need.
• Create and promote QC procedures and ensure they are being adhered
• Cooperate with our software developers in the development, enhancements and testing of our in-house software

Londra, Regno Unito

• In this role, I joined TAG just before the launch of a new in-house software specifically customized for travel agents and all TAG different departments. I helped with the migration of data and also assisted IT and the.
• Company Database management (suppliers and customers)
• Hotel and fares bookings process quality control
• Responsible for ongoing Data… Show more In this role, I joined TAG just before the launch of a new in-house software specifically customized for travel agents and all TAG different departments. I helped with the.
• Responsible for ongoing Data integrity and checks
• Assist with data migration/inputting

Catania Area, Italy

Developing of advertising ideas, concepts and supporting materials for several Italian's brands and companies

Helping the IT department with the developing of the company in-house software for time recording systems and ID readers, including contactless and biometric systems along with delivering software training to our clients.

Intensive English Course, B2

Activities and Societies: EC School in London Intensive English Language Course - Business oriented

Vocational Business School Diploma, Accounting And Software Programming