In my previous experiences I was in direct contact with clients and stakeholders, acting as an intermediary and facilitator of processes and interests, always with an objective approach, and my large background in Engineering and Sales allowed me to acquire an analytical and conciliatory perspective at situations and problems. In my last experience I was responsible for implementing several improvements in the company's practices, processes and documents.I currently work as a Scrum Master at IPGC - Institute of City Planning and Management - where I aim to enhance the efficiency and results of teams and the organization, at a sustainable pace, through the dissemination and integration of Agile Culture.I have PSM I and SFPC certifications and knowledge in Kanban, Nexus and Jira Software.