Roberto Vazquez Email & Phone Number

Mexico City, Mexico

Ciudad De México, Distrito Federal, México

Sales of Technology Solutions: Engage with clients to identify their needs and present tailored, integrated solutions that deliver measurable results and client contract terms.Responsabile for the Business Intelligence vertical using Microsoft Data Platform (Power BI, DAX, Fabric, SQL Server) and IBM Data Tools (Cognos, SPSS, DataStage, Informix, Db2) .Vendor Management: Manage relationships with key technology vendors to ensure optimal pricing and business terms, service levels, and alignment with company / projects goals.Development and Management of In-House Solutions: Oversee the development and maintenance of proprietary software, including custom-coded solutions and packaged software products, ensuring they meet client's needs and market demands.Technology Integration: Lead the integration of multiple technology solutions (multi-vendor technology platform) into a cohesive offering, ensuring complete and accurate implementation and compatibility with existing client systems, or implementing a brand-new, scalable solution while measuring the impact on the client's operating processes.Business Strategies: Development of scalable and innovative strategies to drive financial growth, ensuring the quality of products and services offered to clients. Financial management of projects and services provided, with a focus on maintaining margins and controlling operating costs.Talent Management: A strategic approach to managing an organization's human capital, focusing on maximizing employee performance through evaluations, skill development, and career growth plans.BI and Analytics, ETL, DWH, Machine Learning, Google Cloud Partner, Microsoft Partner, IBM Data Solutions Partner, SAP Business ONE Partner, P&L, Human development.

Ciudad De México Y Alrededores, México

Establish and maintain relationships with key industry stakeholders, actively participating in events, conferences, and networking activities to identify business opportunities.Develop and implement strategic plans for acquiring new clients and work closely with current clients to enhance value propositions, identify new sales opportunities within the existing client base, and ensure continued satisfaction.Responsible for developing data analytics technology solutions, as well as data preparation and transformation layers; responsible for selling scalable, end-to-end technology solutions. Also accountable for managing strategies with vendors to secure optimal business terms, as well as project follow-up and invoice collection.

Mexico City Area, Mexico

Commercial services company focused on delivering our own and vendor solutions, aiming to showcase the added value that will drive our growth as a company.

Mexico

Delivery of solutions for government institutions, such as the PGR (Procuraduría General de la República), where my duties involved following up on various service contracts, managing service vendors, defining requirements, reducing costs, and managing profit margins. I was responsible for managing multidisciplinary and multicultural teams for service delivery. Delivered projects and services such as helpdesk, spare parts delivery, and continuous improvement projects.

Mexico City Area, Mexico

IT Delivery Manager - PMO / Instituto Mexicano del Seguro Social (IMSS - Mexican Social Security Institute).Leader of the PMO, providing status updates on every project to the Institute’s C-level executives. Monitoring all projects and services in the Institute’s IT department, from major software maintenance to new software developments including operational continuity services. Operational processes, governance and compliance review, SLA, closing and billing (P&L reports) of projects. Using MAAGTIC-SI, ITIL, PMI, Java, SQL, mobile development, technical architecture.

Mexico

I am responsible of the projects operation, service delivery, and client relationship for meet their business needs solving their issues and problems. I have worked with private sector and government agencies. My duties include search for new business, understand business requirements (RFPs), day-by-day projects and services operations, pre-sale of products and services, financial and strategic planning (increase revenue, gross margin, decrease operational costs, P&L and others), HR management, post-sale client satisfaction; management of many projects at the same time with 600+ collaborators. I have worked in industries such as Retail, Manufacturing, Chemical and Government agencies. Some of my clients Instituto Mexicano del Seguro Social (IMSS), Secretaría de Relaciones Exteriores (SRE), Comisión Nacional del Sistema de Ahorro para el Retiro (CONSAR), Servicio de Administración Tributaria (SAT), Fedex, Comex, Dupont, Chemours, Sabic, Microsoft, Liverpool, Axalta, Livingston Intl, Nextel, GSK.

Mexico City Area, Mexico

Secretaria de Relaciones Exteriores (SRE - Ministry of Foreign Affairs). In this project I played a role of senior business consultant for the assessment of a specific issues with the Mexican passport issuance system.

México

I was responsible for the day-to-day operations, delivery, and project planning of the software development factory for a government client, CONSAR (Comisión Nacional del Sistema de Ahorro para el Retiro). My duties included overseeing multiple projects simultaneously, with a strong emphasis on financial and strategic planning (cost and revenue management).

México

I was responsible of the re-engineering of business process for the IT department in the Ministry of Economics, for a complex project that covers more than 7 Mexico's Ministries (Ventanilla Única de Comercio Exterior) www.ventanillaunica.gob.mx, it includes all the Mexican’s Customs and it is part of an entire. This is the most important project in many years for the modernization of the external trades in Mexico.I had in charge, around 25 people in my team, conformed to programmers, testers, analyst and other leaders. This project is developed with Java, Oracle, Weblogic, and others.

Mexico City

Key responsibilities included:Solution Integration and Delivery: Oversaw the end-to-end integration of software solutions, ensuring they aligned with national security requirements and fully integrated into the broader system architecture.Prioritization and Operational Leadership: Identified, prioritized, and delivered scalable solutions while managing operational initiatives. Coordinated development software efforts to meet deadlines, while also balancing user requirements and system enhancements.Incident Management and Support: Managed the tracking, support, and resolution of software incidents across the country, ensuring minimal system downtime and swift issue resolution.Change and Problem Management: Responsible for managing change control processes and addressing software-related issues, applying ITIL and PMI methodologies to ensure efficient handling of changes, risks, and incidents.Team Leadership: Led a diverse team of 15 people, including cross-functional collaboration with Indra Spain team, fostering a strong environment of innovation and accountability.Technology Stack: Utilized Java, Oracle, WebLogic, and other technologies to ensure robust and secure software delivery.

Project focused on a sales portal focus on books, training, including e-learning courses, LMS, BPM. I was responsible for, among other things, managing several projects, including a portal aimed at international competitiveness, as well as integrating several useful tools for it. Additionally, I create strategies of functionality growing to the LMS platform, as well as the management of CRM, CMS, and BPM tools.

Project for Delta Air Lines, where I developed, managed and led a development team to create a touchscreen promotionail campaing system, as well as a web platform to manage graphical material for the Cirque du Soleil's Quidam show.

Mba In Information Technology, Information Technology

MBA in Information Technology

Diploma, Pmp

Diploma in PMI Methodology for Project Management Professional

Bachelor’S Degree In Computer Systems Engineering, Computer Systems Engineering

Activities and Societies: Conceptoradial: Radio host for a program at ITESM CCM, dedicated to The Beatles. Active member of the staff.

Six Sigma White Belt Diploma

Six Sigma White Belt Diploma