Roberto Chen Email & Phone Number

State Of São Paulo, Brazil

The #1 Conversation Platform for customer service, marketing and social commerce.Serving over 5000+ multinational companies worldwide across industries, our platform enables a comprehensive customer journey across Live chat, and major social and messaging services like WhatsApp, Facebook, Instagram, or whatever your clients prefer. Streamlining the whole.

São Paulo E Região

• Insider is a Sequoia-backed AI-powered Multi-Channel Customer Experience/Personalization Platform, helping digital marketers drive growth across the funnel. We help Top 1200+ global enterprise brands including MAC.
• Global Top #1 performer (~50 peers in 26 countries) FY23 in closed deals - 171% of the quota
• In 2024 was chosen to be the Interim Head of Inside Sales… Show more Insider is a Sequoia-backed AI-powered Multi-Channel Customer Experience/Personalization Platform, helping digital marketers drive growth across the.
• In 2024 was chosen to be the Interim Head of Inside Sales managing a team of 4 people and reporting directly to the Country Manager.
• Proven success in penetrating new markets and developing new business.
• Develop and execute market and account strategies to drive revenue growth in the Brazilian market.

• Own Company - Trade fair, factory and business meetings experience in China and Brazil, either as buyer or seller, by helping customers generate new sales leads or finding new suppliers. All work is focused on.
• Won +50 contracts and helped companies such as:… Show more
• Won +50 contracts and helped companies such as: Delsk Group, Toolee Industrial Technical Inc, Shenzhen Fujikam Industry Development Co. (Vimtag), Taizhou Houle Industrial Co. (Kalata), Nantong Lubajiao Textile Co.

Brasil

• Responsible to expand relationship of the installed base in the industries: Pharmaceuticals, Education, Healthcare, Media and NGO. Representing the entire range of company products (ERP, BI, SCM, EAM, CRM and.
• Responsible to accounts such as Teuto, ABL, Beker, Pfizer, Avon, Sky, Fisk and many others
• Acting since lead generation to deal closing.
• Accountable to build sales strategy and sales plan to every… Show more
• Accountable to build sales strategy and sales plan to every territory responsible: mappingaccounts, white space analyses, industry needs and overview.
• Participate in projects meetings, RFI, RFP to guarantee that what was sold will be deliveredand keep the customer aligned with the proposed business case during the pre-sales.Interacting with consultants and service.

São Paulo E Região, Brasil

• Hunter profile responsible for mapping and prospecting C-level clients of financial intitutionsand corporates: Treasury, Investor Relations, Business Intelligence, Compliance, Audit, buyside and sell-side.
• Qualify and generate new leads for 5 sales executives, scheduling business meetings anddemonstrations of Financial and Risk Solutions.
• Dedicated to events, generating new leads and network, contributing to build an aggressivepipeline.
• Develop material… Show more
• Develop material for demonstrations, training and proposals.
• Monitoring the sales cycle through salesforce, being responsible for the reports (goals andKPIs) of the new business department.

São Paulo E Região, Brasil

• Assist on the development and implementation of distribution channels and business strategyprogram.
• Responsible of management and communication with channels: register new channels,contracts, sales tracking, support to events, calculation and payment of rebates and ensurethe policies of the channel program fullfiled.
• Weekly update sales team by goals and KPI´s. (Scorecards and Dashboards).
• Preparation of market intelligence materials and reports for high… Show more
• Preparation of market intelligence materials and reports for high level executives anddecision makers.
• Development of data analyses to support sales planning: Sellin and Sellout, market analysis,market share, trends and competition (B2B products: Laptops, LFD, Printers & Consumers andMobile).

São Paulo E Região, Brasil

Business Administration And Economics

General Scholar Student, College Of Advanced Chinese Training

Bachelor'S Degree, Accounting

Bachelor'S Degree, Economics

Middle And High School

High School - Usa (Maryland)