Robert Palmer Email & Phone Number

Suwanee, GA, US

Atlanta, Georgia, United States

• Working in a solution engineering group with global presales responsibility. Responsible for RFP responses, presentations, prototypes, demos, developing POC’s for the CSG Telco products including, retail and wholesale.
• Presented CSG products to prospective clients, showcasing their value and functionality resulting in numerous product sales.
• Created and sold solutions based upon the products such as for detection and blocking of spam calls.
• Developed strong customer relationships resulting in remaining involved after sale and through deployment.
• Served as the Senior Architect for the Digital Mediation product suite, working closely with the product development team to define product strategy and roadmap. - Identification and engagement of third parties to.

Web site design and creation (HTML/JSP, CMS and e-commerce based)Created a mail distribution system to perform bulk email campaigns and track results, used by local franchises such as Subway and Burger KingCreated a simple content management system (Javascript, PHP, MySQL) that could be easily incorporated into existing websites.Created e-commerce site to.

Senior solution architect deploying Volubill Policy Enforcement and Charging Platform (PCRF/OCS) to manage quota, enforce bandwidth policy and interface with OSS/BSS systems including RADIUS AAA, GGSN, LDAP, Billing, Messaging Platforms, Service Order Management and Web Portals.Responsible for full implementation lifecycle including requirements gathering.

Responsible for the design, development and implementation of mediation solutions based on the Intermediate product.

Australia, USA And UK

• Selected for a 2 year assignment to assist in creating a UK office and to recruit a local implementation and support team.
• Assumed day-to-day technical management of CGI's European clients, including extensive on-site engagements.
• Conducted pre-sales activities, leading to significant major wins for the company.I joined CSG to support their Australian business. I relocated to Melbourne for 2 years and assisted in the recruitment and training of.

UK And Atlanta

• Autofile was a software company based out of Slough UK specializing in media and travel. I relocated to the USA to participate in the creation of a US office.
• Developed and managed software for the 1988 Telethon, helping generate £27 million in pledges.
• Built a development and support team of 20 people providing support for American Airlines, TWA.
• Successfully sold the tour reservation product to numerous operators in the US