Robert Parker Iii Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Woodbury, New York, Us

• Provides information and counseling to cardholders about obligations & benefits of bringing account(s) current• Accept satisfactory payment arrangements; update account information on the appropriate systems• Exercises independent judgment within the framework of established policy to resolve problems regarding a cardholder's account• Skilled in negotiating, including the ability to persuade and modify opinions to reach goals• Ability to work under pressure; flexibility and willingness to work at a rapid pace• Assisted management by being deemed as a point of contact and floor walker due to my extensive knowledge

• Answer inbound phone calls from customers and work to resolve their queries in real time.• Research customer inquiries using the appropriate resources technology.• Proactively recommend and educate the customer about features and benefits of PayPal products in order to improve their satisfaction and deepen their relationship with PayPal.• Ability to help customers understand and navigate the PayPal site & product.• Maintain and promote a positive attitude while meeting productivity goals.

Redwood City, Ca, Us

• Identify, research, report, and track defects in DevTrack for pre-integration builds of both Closed Beta and Release versions of Madden 17.• Communicate directly with Analysts, Software Engineers, Producers, and Build Integration Specialists to monitor severity of defects and escalate change list promotion.• Work across multiple disciplines or QA Pods to monitor and reproduce all issues Closed Beta users encounter which may affect final build.• Analyze qualitative feedback from Beta users to identify gameplay tuning opportunities and escaped defects.

Tampa, Florida, Us

• Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements.• Builds effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school's qualified students, graduates and alumni.• Acts as a mentor and resource for Associate Admissions Representatives by providing guidance, leadership, and development as needed and as directed by the Vice President of Career Services.

• Consults with management and reviews project requirements to determine goals, time frame, funding limitations, procedures for accomplishing project, technician requirements, and allotment of resources.• Maintains a level of communication quality that meets or exceed departmental standards and company communication policy.• Develops relationships to promote future projects with the client and the independently contracted project technician.

Atlanta, Ga, Us

• Act as a company ambassador through accurately diagnosing service issues to deliver high quality service via multiple customer contact channels.• Utilize effective communication skills to ensure customer expectations are successfully achieved with all internal/external stakeholders.• Actively listen to customer inquiries and apply job knowledge to accurately complete the necessary request to ensure customer satisfaction.

New York, Ny, Us

• Conduct in depth risk analysis of consumer applications to ensure proper limits and terms are assigned to customers based risk and volume requirements to protect receivables.• Ensure proper limits and terms are assigned to customer based on current Credit Governance and when necessary provide recommendations to manager for approval.• Utilize log management to track applications and reviews, complete account maintenance as required, track and report on approval and decline percentages, ability to calculate finance charges and communicate effectively.

St. Louis, Mo, Us

• Successfully completed rigorous management-in-training program, learning how to run operations, maximize profits, establish marketing initiatives, and the importance of decision-making and informed risk-taking.• Established new business and maintained current relationships with superior customer service skills by setting up sales and service calls.• Provided critical daily operational support by scheduling appointments, monitoring deadlines, and verifying vehicle inventory, which led to multiple company awards and branch receiving highest ranking.

• Plans, implements, supervises and evaluates activities provided within a specific program area, such as Career and Leadership, Education, Special Education, Sports and Recreation, Arts, Computer, Health and Life Skills and Physical Education.• Maintain record of client participation in all activities such as timely submission of all required program reports and client consent forms, as required.• Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and worked cooperatively and jointly to provide quality seamless customer service.

Us

• Managed and supported a group of Associates and issued outstanding guidance and leadership to them.• Created entertaining and well-thought out presentations for audience members seeking new opportunities.• Supervised operations of Associates as well as encouraged and implemented ideas of productivity and efficiency.