Robert Pasarelu Email & Phone Number

Montreal, Quebec, Canada

Montreal, Canada Area

Montreal, Canada Area

Montreal, Canada Area

o Business partner - Meet with department heads to discuss requirements, specifications, costs and timelines o Supervise the day to day operation of the ITS services staff including the scheduling, assigning and reviewing of work o Project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices. o Vendor managemento System and network architecture o Plan and execute the new office opening Toronto.o Preparing business cases for upcoming IT projectso Develop and implement ITS related policies, incident and problem management processes as per ITIL standards o Hire and manage IT personnel and contractorso Implementation of the new generation Firewalls – Palo Altoo Implemented Veeam backup (cloud) and replication solutiono Replaced the site to site VPN connection between all Canadian offices with MPLS / IPVPN connection.o Migrated from Exchnage 2010, Sharepoint 2010 on premises to Office365..o Replaced the virtual environment vSphere 4.1 Essentials with vSphere 5.1 Standard clustered, vCenter, connected over fiber channel to IBM StoreWise V3700 SAN.o Implemeneted DFS on Windows 2012 server.o Manage/ Maintain WebFilter Barracuda and Dell SonicWall SPAM filter.o Manage Cisco equipment, ASA Firewalls 5520, Catalyst, 2950- 3750-X, 4507- X, Router, Access points, WLC – Wireless Lan Controler o Deploy vThunder A10 Load Balancer o Deploy network and system monitoring tool SolarWinds (NPM, SAM)o Upgrade/ Manage/ Maintain Microsoft Active Directory 2003 to 2012– GPO`s, DHCP, DNS, FTP LDAP o Manage production eviroment servers Microsoft Wondows 2008/2012 and Linux - ubuntuo Handling company`s domain name registration/renewals.o Upgrade/Manage/Maintain Backups (Symantec NetBackup, Data Domain, IBM TS2900 Tape Library, IBM TS3900 Tape Library, IBM DS3500 SAN) o Manage/ Maintain VoIP phone system Mitel 3300 MCD and vMCD, NuPoint, MBG, PrairieFyre

Montreal, Canada Area

o Administer Cisco, ASA 5500 Firewall , Cisco 2960 Switches, Dell PowerConnect M6224, 5548Po Server operating systems: Microsoft Windows 2003/2008, Ubuntu 12.04. o Manage and implement changes for Mitel phone system. o Design system backup architecture and plan, and maintain backup/recovery by plan (daily, weekly, monthly)o Troubleshoot network, systems and applications to identify and correct malfunctions and other operational difficulties.o System and Network monitoring using Nagios monitoring toolo Design, implements and maintains the Kitco’s physical (Dell R410, Blade Enclosure M1000e) and virtual environment (VMware ESXi 4.1).o Analyze service incidents and problems, identify risks, provide recommendations, and implement solutions.o Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.o Establish and perform maintenance programs following company and vendor standard.o Document system/network problems and resolutions for future reference.o Evaluate and purchases of workstations, servers, network equipment, peripheral equipment and software.o Maintain site licenses for department/organization.

Montreal, Canada Area

o Oversees the day-to-day operation of computer networks including hardware/software support, training, and special.o Manage WSUS Server (Test / Approve / Decline patches)o Responsible for selecting and ordering IT Equipmento Projects, plans, designs and implements data connectivity for local area network (LAN) and wide area network o (WAN) systems, assists in coordinating special projects including network related wiring plans, LAN/WAN o System installation, backup, maintenance and problem solving.o Establish and maintains user accounts, profiles, file sharing, access privileges and security.o File and tape backups; researches, analyzes, monitors, troubleshoots and resolves server or data network problems.o Develop, maintain and implement network support, and archiving procedures; researches, evaluates, recommends and specifies the purchase of related products and services.o Updating anti-virus definition files, monitoring network servers, and providing internet and intranet user support, including, performing scheduled network tasks.

o Provide front line technical support via telephone, email, tickets and in person for an array of general IT related issues and requests in a professional and efficient manner.o Active Directory administration/troubleshooting, GPO, DNS, DHCP, LDAP.o Preform basic administration tasks on Exchange 2003 & 2007 servers, Dominoo Windows Desktop configuration, maintenance and troubleshootingo Network connectivityo E-mail configuration, maintenance and troubleshootingo Mobile devices (including laptops and mobile phones)o Advanced support of Word, Excel, Outlook and PowerPointo Basic technical support for in-house custom applications.o Monitor individual and collective compliance of the corporate IT policies.o Effective and concise documentation of current systems, processes and support assistance requests.o Provide afterhours/weekend support as needed.o Contribute to and maintain system standards.o Maintain operational, configuration, or other procedures.o Perform periodic performance reporting to support capacity planning.o Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources.o Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.o Create, change, and delete user accounts per request.o Provide other duties as assigned, and not limited to the above roles/responsibilities.