R. Patrick Weidmann Email & Phone Number

Greater Denver Area

Greater Denver Area

Greater Denver Area

I was responsible for all of the audiovisual equipment within our organization, and for all of the future changes to make sure that we stayed on the cutting edge of AV technology to support our professionals. In addition I also trained our diverse group of professionals utilizing a variation of advanced learning theory so that they would become self-sufficient and capable of utilizing the new multi million-dollar audiovisual systems. I was also running a small production department within EKS&H, where I created internal training videos, motivational videos, and new product launch videos.

Greenwood Village, Colorado

Responsible for providing leadership to our customer service representatives. I worked to provide the best possible coaching and motivation to our group of customer service professionals. I also assisted with the training of our seasoned representatives on new computer systems.

Denver, Colorado

My responsibilities were to the training and development of all new employees within the Colorado Springs and Denver customer care call centers. Primarily facilitating trainings for technical and billing while updating and developing more effective training programs and materials.• Appointed as the sales expert for the Colorado market facilitating sales training and coaching to new and existing employees, including supervisors. • Successfully partnered with Comcast Business to implement and facilitate brand new technical trainings when Comcast University took over training for the business operations.• Assisted in the unification of training programs for both the Denver and Colorado Springs new hire trainings.• Designed new training manuals and continually modified existing manuals to heighten the new hire training effectiveness.• Coordinated with leadership on operational budgets and headcounts.

Denver, Colorado

Assisted and educated Comcast subscribers with their billing and technical questions/problems. I was quickly recruited into sales based on my ability to produce high sales numbers on a consistent basis. • Demonstrated leadership in Comcast’s inbound sales force.• Recruited into training and development as a Subject Matter Expert to assist in the training of the new Colorado Springs call center. Based on the success of the training's I provided in Colorado Springs I was asked to continue training within the Denver call center.