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Robert Long Email & Phone Number

Director of Risk Management and Global Services Fraud at Dell Technologies
Location: United States, United States, United States 9 work roles 4 schools
1 work email found @dell.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email r****@dell.com
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Current company
Dell Technologies
Role
Director of Risk Management and Global Services Fraud
Location
United States, United States, United States
Company size
128606 employees

Who is Robert Long? Overview

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Quick answer

Robert Long is listed as Director of Risk Management and Global Services Fraud at Dell Technologies, a company with 128606 employees, based in United States, United States, United States. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Robert Long.

Robert Long previously worked as Director of Risk Management / Global Services Fraud at Dell Technologies and Director, Global Service Fraud at Dell Technologies. Robert Long holds Criminal Justice from Northern Michigan University.

Company email context

Email format at Dell Technologies

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{first}_{last}@dell.com
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AeroLeads found 1 current-domain work email signal for Robert Long. Compare company email patterns before reaching out.

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Profile bio

About Robert Long

Results driven professional with 28 years of technology industry experience, including Supply Chain and Reverse Logistics, Risk Management, Fraud Detection and Avoidance, Collections, Contact Center Management, and Program/Project management. Proven ability to effect serious and lasting process changes, including those requiring extensive cross-functional buy-in and engagement. Skilled at motivating others not within direct span of control, as well as a respected leader and team player.Specialties: Supply Chain Management, Reverse Logistics, Data Analytics, Collections, Fraud Investigation, Product Development, Process Design, Program/Project Management, Contact Center Management, Project Mentoring, Conflict Management, Relationship Management, Vendor Management, Technical Support, International Business, Warranty Parts Recovery, Customer Focus.

Listed skills include Vendor Management, Cross Functional Team Leadership, Program Management, Supply Chain Management, and 46 others.

Current workplace

Robert Long's current company

Company context helps verify the profile and gives searchers a useful next step.

Dell Technologies
Dell Technologies
Director of Risk Management and Global Services Fraud
United States
Website
delltechnologies.com
Employees
128606
AeroLeads page
Company profile
View company profile Email format
9 roles

Robert Long work experience

A career timeline built from the work history available for this profile.

Director Of Risk Management And Global Services Fraud

Dell Technologies

United States

Director Of Risk Management / Global Services Fraud

Current
Dell Technologies

Round Rock, Texas, US

Continuing the evolution of the Global Service Fraud team, our team has expanded to include Risk Management for Support and Deployment Services. We are responsible for Global Service Fraud Investigations, ISO Audits, Functional Operations Audits, BCRP/Disaster Recovery Governance, and CLCA (Closed Loop Corrective Actions.) Our team continues to provide.

Sep 2018 - Present

Director, Global Service Fraud

Dell Technologies

Round Rock, Texas, US

Founder and leader of Dell's Global Service Fraud team, which investigates and analyzes Dell's global warranty dispatches. Our team of seasoned fraud investigators and analysts are responsible for global fraud detection, prevention and most importantly, process change. Worked cross-functionally and engaged with executive leadership to strengthen Dell's.

Sep 2014 - Sep 2018

Senior Manager, Supply Chain

Dell Technologies

Round Rock, Texas, US

Reverse logistics senior manager in charge of Global Parts Recovery Operations for Dell's Global Service Parts organization. Managed a team of individuals responsible for recovering all defective parts used in Dell warranty service dispatches, including receiving operations, first and third-party collections, fraud detection, and fraud analysis. Reduced.

Jun 2009 - Sep 2014

Program Manager - Global Contact Center Ops

Dell Technologies

Round Rock, Texas, US

Global Contact Center operations team program manager, responsible for contact volume shifts across Dell's global contact center network. Coordinated launch of new contact centers, shutdown of obsolete centers, and transition of contact volumes internationally as needs demanded. Created and applied weighted variable comparison methodology for determining.

Oct 2007 - Jun 2009

Program Manager - End To End Operations

Dell Technologies

Round Rock, Texas, US

Commercial Services End to End Operations Program Manager, responsible for driving projects across the breadth of Dell Commercial Services organization, including impact to tech support, global field delivery, quality, supply chain, and contact center management. Implemented a sweeping change to Dell's software download (hard drive imaging) process that.

May 2006 - Oct 2007

L3 Manager - Dell International Services

Dell Technologies

Round Rock, Texas, US

Manager of the Dell International Services Level Three technical escalation team. Served as liaison with product development in identifying and escalating product issues that directly impacted customers. Drove fixes and changes to product support back through technical support teams.

Apr 2004 - May 2006

World Wide Service Program Manager - Product Development

Dell Technologies

Round Rock, Texas, US

World-Wide Service Program Manager (SPM) in Dell Product Group (PG). Core team member in product development cycle for Optiplex, Inspiron, Dimension, XPS, Alienware, and peripheral accessories. Provided service and serviceability input on the design of new products. Led an extended team of service partners to understand and prepare for the launch of new.

Aug 2000 - Apr 2004

Dell Technical Support

Dell Technologies

Round Rock, Texas, US

Provided extensive support for both the Americas and Europe on all Dell product lines - Desktops, Portables, Servers and Workstations. Led a team of 50 Level Two technicians in the formative years of Dell's support network.Relocated to Nashville for one year and managed a team of Level Two technicians and Policy and Procedure mentors during the start up of.

Oct 1995 - Aug 2000
Team & coworkers

Colleagues at Dell Technologies

Other employees you can reach at delltechnologies.com. View company contacts for 128606 employees →

GF George Frank George Frank Colleague at Dell TechnologiesMiami-Fort Lauderdale Area, United States View → AA Abdel Arteaga Abdel Arteaga Colleague at Dell TechnologiesPanama City, Panamá, Panama, Panama View → NR Nabil Rhazzal Nabil Rhazzal Colleague at Dell TechnologiesSkhirat-Témara Prefecture, Rabat-Salé-Kénitra, Morocco, Morocco View → SN Shravan Ns Shravan Ns Colleague at Dell TechnologiesBengaluru, Karnataka, India, India View → CB Christine Buckley Christine Buckley Colleague at Dell TechnologiesHopkinton, Massachusetts, United States, United States View → SS Sun Sean Sun Sean Colleague at Dell TechnologiesMillers Point, New South Wales, Australia, Australia View → JB Jane Burson Jane Burson Colleague at Dell TechnologiesAustin, Texas, United States, United States View → AM Atul Mhapankar Atul Mhapankar Colleague at Dell TechnologiesMumbai, Maharashtra, India, India View → HA Hiba Akli Hiba Akli Colleague at Dell TechnologiesCasablanca-Settat, Morocco, Morocco View → IS Imad Smaili Imad Smaili Colleague at Dell TechnologiesMorocco, Morocco View →
4 education records

Robert Long education

Criminal Justice

Northern Michigan University

English

Arkansas State University

Business

Concordia University Texas

Education record

Batesville High School
FAQ

Frequently asked questions about Robert Long

Quick answers generated from the profile data available on this page.

What company does Robert Long work for?

Robert Long works for Dell Technologies.

What is Robert Long's role at Dell Technologies?

Robert Long is listed as Director of Risk Management and Global Services Fraud at Dell Technologies.

What is Robert Long's email address?

AeroLeads has found 1 work email signal at @dell.com for Robert Long at Dell Technologies.

Where is Robert Long based?

Robert Long is based in United States, United States, United States while working with Dell Technologies.

What companies has Robert Long worked for?

Robert Long has worked for Dell Technologies.

Who are Robert Long's colleagues at Dell Technologies?

Robert Long's colleagues at Dell Technologies include George Frank, Abdel Arteaga, Nabil Rhazzal, Shravan Ns, and Christine Buckley.

How can I contact Robert Long?

You can use AeroLeads to view verified contact signals for Robert Long at Dell Technologies, including work email, phone, and LinkedIn data when available.

What schools did Robert Long attend?

Robert Long holds Criminal Justice from Northern Michigan University.

What skills is Robert Long known for?

Robert Long is listed with skills including Vendor Management, Cross Functional Team Leadership, Program Management, Supply Chain Management, Process Improvement, Management, Business Process Improvement, and Project Management.

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