Robert Petro Email & Phone Number

Chicago, IL, US

IT Consultancy supporting clients across verticals with contracting, budgeting, solution definition, implementation and optimization, leveraging extensive Quality Assurance(QA),Process optimization and transformation experience- Robotic process automation (RPA)- Machine learning(ML)- Chatbots- Natural language processing(NLP)

Chicago, IL, US

Program Manager, Engagement Manager – Workday HCM, SAP EuHReka, SmartsheetManaged program and project delivery for multiple, concurrent implementations supporting Workday Payroll, HCM, Comp, Recruiting, Talent, Learning, Integrations and Reporting domains. Initiate, Plan, Execute, Monitor and Close - including Stabilization phase and transition to BAU.

Tokyo, JP

• Global Industrial Hygiene Vendor Selection Project Manager – USA, Japan, Europe
• Managed client through the internal project funding approval process.
• Defined and implemented an abbreviated vendor identification and selection process.
• Facilitated client through early adopters’ identification and roll-out model development based on previous experience and best practices for teams of limited size
• Established communications with vendors for RFI and short list demo purposes
• Managing client through vendor demo events and follow-up processes

Tokyo, JP

• Project Manager- Occupational Health Vendor Onboarding, Industrial Hygiene Vendor Selection Occ Health Provider Vendor Onboarding Project Manager– Contracting, Processes, Technology, People, enabling vendor transition.
• Managed client through procurement/contracting processes, including MSA and SOW creation, structuring and standardization for 8 unique facilities.
• Developed line-item budget analytics to enable client planning and improve expense management.
• Defined and implemented collaboration model to improve coordination within the client and with vendor.
• Initiated cross-site collaboration for new-hire identification and onboarding.
• Managed client through after-hours care definition and implementation, including process flow documentation.

• Project Manager responsible for the merger of Palos Health Systems and Northwestern Medical SystemsResponsibilities included coordinating people, processes, and technologies for the newly combined organization H2R.
• Benefits and Payroll Conversion, including process and policy mapping between the two organizations
• Inventory crosswalks ~ 75k item master (Infor/Peoplesoft, Scuba, Epic Optime, Mobile Aspects Scuba/Iris, Revenue Integrity/ Pricing Markups), included building out analytic tools supporting supplier consolidation.
• Badging Processes management
• Cutover/Activation, Go-Live coordination
• Post Go-Live Command Center and Leadership Rounding

• Interim manager for PeopleSoft program team of 25 resources across FSCM and HCM/Payroll/Benefits.Delivered work planning, process improvement, agile enablement, workforce development planningImproved activity tracking.
• Reduced overdue tasks by 55% through increased activity transparency, categorization and education
• Introduced daily leadership scrum to coordinate across PeopleSoft, Business Relationship and architecture teams
• Facilitated weekly all-hands and education sessions to inform, educate and standardize team behaviors and processes. Processes
• Co-defined 2022 technical roadmap with Architecture organization
• Developed ROM and detailed estimates to enable prioritization of stalled test automation activities.

Chicago, IL, US

Successfully delivery for multiple program implementations:- Workday Program Manager and conversion lead for a large insurer consisting of 27 teams and more than 150 people. Domains include: HCM, Payroll, Absence & Benefits, Time, Recruiting, Talent, Learning, Compensation(advanced), Conversion, Integrations, Reporting, Testing, Change Management..

Chicago, Illinois, US

• Prioritized and managed $15M- $50M of QA delivery per annum across multiple delivery teams and more than 100 vendor QA personnel from three internationally sourced vendors.
• Collaborated strategically and tactically to deliver and report Underwriting and Technical programs and projects – Umbrella, Auto, Workers Comp, DBA, Legal Hold, Skype, Jabber.
• Implemented QA governance controls process monitoring program(CPM), supporting 50 + concurrent projects
• Incorporated QA into project and release planning processes to improve transparency, traceability, quality and confidence, resulting in projects ready for go-live one week prior to release.
• Incorporated test automation into delivery through post-release processes to reduce cycle times by 25%.
• Developed and implemented a selenium-based test automation POC, reducing testing time by 75%.

Chicago, IL, US

• Developed and delivered the IT organization's quality approach using an agile framework.
• Introduced delivery transparency and traceability concepts to senior management to establish and maintain quality controls and quality assurance standards and increase confidence of meeting project deadlines.
• Developed and implemented a Selenium Based Automation Test Framework for Java and Java Script applications. This framework supported new functionality and developing an ever-increasing regression suite reducing data.
• Defined and performed QA, including regression suites for Salesforce.com cloud implementations, custom dev and integrations to increase delivery quality and confidence through increased transparency and traceability.
• Created a monthly customer position analysis solution, enabling reconciliations at multiple decimal places and improvements automated processes algorithms.
• Obtained Agile ScrumMaster certification and incorporated it into delivery, improving scope, schedule and budget consistency.

Chicago, US

• Managed the concurrent delivery of diversified portfolio of multi-tiered architecture Agile projects.
• Requested by a former client's CFO to return to turnaround and manage a struggling PMO, coordinating four organizations and vendors to align on scope and timelines through improved communication, traceability and.
• Managed client IT organizations, including CXO and stakeholders reporting.
• Established the quality assurance team and program, including the regression suites, to improve quality and confidence of the proprietary high-frequency trading platform, resulting in increased customer usage.

Boston, Massachusetts, US

• Defined, provided oversight and implemented SEC compliant programs for a multi-site, international organization.
• Represented BOX for the Option Industry's Symbology conversion, including industry-wide planning and execution events with the OCC. Developed certification processes for all industry participants, including.
• Guided company through for multi-location deployments - IT, Operations, Legal and Help Desk.
• Defined and implemented a CMI model and SDLC training programs to improve delivery consistency.
• Delivered multi-vendor Salesforce Service Cloud implementation - Contact Center, Knowledge, Analytics, Email, Approvals and Workflow, including phone switch and Salesforce’s first integrated recording solution.
• Transitioned BOX BCDR from the Montreal Option Exchange to a multiple exchange integrated solution.

Charlotte, NC, US

Global Corporate Investment Banking Technology(GCIB)- ITRelease Management, Project Management, Quality Assurance, Business Analysis: $3.5MM budget per annum for 5 LOBS, 13 development teams and 6 QA teams.

London, GB

Solution Development, Program Management, Project Management, Quality Assurance, Quality Control, Business Analyst, Solution Architect, Operations Management. Solution Development Lead: Cisco and Ernst & Young/Cap Gemini Alliance: $150MM portfolio, 4 solutions. Program and Project Manager: Commercial Banking, $2MM portfolio, 20 projects, 40 resources..

Masters Of Business Administration (Mba), Business Administration

Bachelor Of Science - Bs, Industrial Management, Engineering Minor