Robert P. F. Brito Email & Phone Number

Albuquerque, Nm, Us

Albuquerque, New Mexico Area

*Provided for the health, well being, and care of Alzheimer's / Dementia residents in a home environment setting. Compassionately attended the resident's needs with integrity, responsiveness, respect, and supportiveness. Proactively determined and assessed needs.*Awoke residents, bathed, groomed, changed, dressed, fed, guided, instructed, consoled and encouraged them. Ensured nurses and other care providers instructions were carried out. Documented changes in health, behavior, and reported physical incidents. Apprised family members of issues and needs. Maintained logs.*Served meals and snacks, set and cleared tables, planned and carried out activities, performed exercise routines, ensured safety, housekeeping, cleaning, laundry.*Exhibited patience, tolerance, acceptance, nurturing, courage, enthusiasm, role modeling, teamwork, adaptability, stress and time management.

Albuquerque, New Mexico Area

*Friendly and responsive customer service, detailed pos system, cashiering, politely handled returns and refunds, processed orders, solicited for email and contact info, greeting, answered phone, announcements. Handled complaints and emergencies. *Maintained department, encouraged sales, sales support, labeling, straightening. Delivered freight.*Approached customers, assessed needs, suggested items, provided product knowledge, sized, encouraged repeat business.

Portland, Oregon Area

*Assisted customers in selection of merchandise, selling, politely answered questions and complaints, answered phone, placed online orders, announcements, increased sales. *Dept. set up and take down, displays, ad set up, signs, back stock, freight, presentation standards, organizing, inventory.*Helped to train and orient fellow department associates.

Santa Fe, New Mexico Area

*Utilized numerous programs, websites, and email simultaneously to accomplish tasks. Ensured that website content matched that of the newspaper, edited content, placed links, made sure photos were in place. Researched for missing content. Moderated message board and enforced posting policies. Gathered and posted news content from the news wire. Data compiling and placement. *Attended meetings, took notes, reported on Google analytics site traffic and reported back to web editor. Took quick directions and fulfilled changing assignments.*Created online content: blogger banner ads, web headers, election ads and web display content.*Designed advertising content for clients and assisted advertising dept. in ad and website campaign. Utilized Adobe Indesign, Dreamweaver, Adobe Flash, and Photoshop.* Assisted in live election blog, gathering and posting data. Generated Google maps, wrote copy, used social media for marketing purposes.* Apprised editor of found issues and offered suggestions. Acted professionally in a news office setting.

Albuquerque

*Friendly service all departments, questions & complaints, encouraged sales, attentive to customers and their needs. Product demonstrations and info. *Stocked, straightened, organized, sorted, all depts. Unloaded and distributed freight in safe and timely manner. Merchandised, set up and take down, signage, promotions in place, inventory, unloading.*Maintained professional level of service under busy work conditions.

Albuquerque, New Mexico Area

*Provided multitasked, friendly service.*Professionally handled refunds, exchanges, questions, complaints, and emergencies.*Successfully trained fellow employees, delegated tasks, operated cash register and drawer and lock up cases.*Clearly communicated announcements, and politely answered the telephone.*Completed breaks, and write up of posted assignment schedule.*Performed upkeep/ presentation standards on the front end, helped to create a pleasant shopping experience for the customer.

Santa Fe, New Mexico Area

*Entrusted, often independently, with the overnight freight and other tasks.*Strengthfully, and timely broke down pallets and distributed merchandise to the proper positioning throughout the store.*Straightened, faced, organized, displayed, and pushed product: worked returns.*Contributed to the stores neater appearance and to an overall improved shopping experience for the customer.

Santa Fe

*Efforts and preparation resulted in fast friendly and attentive service and numerous satisfied customers.*Maintained a pleasant image and provided for customers needs.*Greeted, fulfilled refreshment orders, refills, bussed tables, wrote tickets, performed upkeep.*Encouraged repeat business.

Santa Fe, New Mexico Area

TARGET, (Santa Fe), Level Three Team Lead / Cashier 11/99 to 10/00*Gave a superior degree of professional customer service, entire sales floor assistance, greeting, answering questions, encouraging sales, supplying product knowledge, cashiering, implementation of policies and procedures, carry out.*Ran electronics, stationary, and music departments: carried out system of replenishment, set up sales planners, ad set up and take down, sign and label making, inventory, saw that promotions were in place, maintained department’s appearance, fulfilled back stock and stockroom procedures. Award for reaching dept’s million dollar sales goal. *Trained team members, approved and monitored break schedule, coordinated with other members of management.

Thornton, Colorado

*Customer service, encouraging sales, supplying product knowledge, grocery cashiering, implementation of policies and procedures. *Product ordering, shelf labels, signs, outs, filling, backstock, questions and complaints.

Santa Fe, New Mexico Area

*Greeting customers, lobby clerk, cashier, lottery tickets, money orders, announcements, one hour photo and equipment set up, over the counter medicine wall, ordering merchandise, unloading truck, stocking, backstock, vacuum rentals, price checks.*Department stockman: toys, school isle, medications, cosmetics, hardware, paper. Labels, signs, ad, inventory set prep.

Santa Fe, New Mexico Area

*Greeting customers, express lane high volume cashier, credit, cash, checks, EBT, Liquor Certified, proper food handling, memorized produce types and codes, scanning, sacking, questions, complaints, adhered to WIC program, coupons.*Professional image, emergency response, proper change counting, register balancing.

Santa Fe, New Mexico Area

*Maintained image, professional attire, fashion selling, add-on selling, credit and catalog order solicitation, Boys, Girl's, Infants, Men's, Women's, depts, monitoring fitting rooms.*Greeting, refunds, markdowns, pricing, merchandising, display, labels, signs, referrals, add-on sales, announcements, promotions in place, colorizing, sizing, *Credit card applications, suggestive selling and assessing needs, detailed cashiering, backstock, working products and positioning. Proper folding and sacking. Answering the telephone. Handling emergencies. Encouraging repeat business and developing customer relations.

Education record

Bachelor Of Fine Arts (Bfa), Graphic Design, Minor In Fine Art, Honors, 3.6 Gpa, Dean'S List

Activities and Societies: Kappa Pi, Fraternity Courses included: Intermediate Algebra, Biology, Graphic Design, Humanities, Human Figure.

Education record

Web Design, Indesign, Developmental Psychology, Abnormal Psychology. Prior attendance: Drawing, Advertising and Marketing,