Director Of Client Relations
Current
Apr 2019 - Present
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Robert Pfeiffer Email & Phone Number
Director of Client Relations
at
ASAP Programs
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Client Relations
Location
Sun City Center, Florida, United States
Company size
Who is Robert Pfeiffer? Overview
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Quick answer
Robert Pfeiffer is listed as Director of Client Relations at ASAP Programs, a company with 4 employees, based in Sun City Center, Florida, United States. AeroLeads shows a matched LinkedIn profile for Robert Pfeiffer.
Robert Pfeiffer previously worked as Service Delivery Manager at Global Hr Research (Www.Ghrr.Com) and Manager of Client Services at Ceridian. Robert Pfeiffer holds Associate'S Degree, Radio & Television Broadcasting from Mercer County Community College.
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ASAP Programs
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Profile bio
About Robert Pfeiffer
Innovative professional with expertise in all aspects of management and operations. Keen on understanding interrelationships between people and processes in complex business environments. Developer of strong teams, dedicated to servicing both internal and external customers.
Current workplace
Robert Pfeiffer's current company
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Asap Programs
5 roles
Robert Pfeiffer work experience
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Service Delivery Manager
- Manage the relationships of key enterprise level clients.- Deliver solutions within the context of the business that drive client satisfaction.- Identify service delivery trends and make recommendations for operational process improvements.
Jun 2014 - Feb 2019
Manager Of Client Services
- Manage a team of 75 associates in two call center environments; one domestic and one international, providing impeccable service of benefits & payroll to direct clients, third party mediators, and consumers.
- Successfully transitioned 16,000 Payroll clients from St. Louis, MO to St. Petersburg, FL in 2012.
- Achieved department service level objectives for 2012 and on 2013.
- Improved Net Promoter Score and quality monitoring performance through training and associate feedback
Mar 2010 - Jun 2014
Client Services Manager
- Supervised team of 24 Customer Service Associates in multiple call centers (St. Petersburg, FL; Indianapolis, IN).
- Lead team through migration from Act! Case management to SalesForce CRM.
- Designed and published daily, weekly, and monthly feedback to associates.
- Identified processes deficiencies and improved them to make them ISSO approved.
Oct 2007 - Mar 2010
Key Account Executive
- Developed and cultivated relationships with a Fortune 500 company (Disney Cruise Lines), two of the top 100 staffing companies (K-Force; Medical Staffing Network), and one of the nation’s leading transportation.
- Developed effective strategies for focus products and target markets.
- Successfully managed the relocation of laboratory provided services from Tampa, FL to Southhaven, MS, with 99% client retention achieved.
Sep 1998 - Aug 2007
2 education records
Robert Pfeiffer education
Associate'S Degree, Radio & Television Broadcasting
Associate'S Degree, Radio & Television Broadcasting
FAQ
Frequently asked questions about Robert Pfeiffer
Quick answers generated from the profile data available on this page.
What company does Robert Pfeiffer work for?
Robert Pfeiffer works for ASAP Programs.
What is Robert Pfeiffer's role at ASAP Programs?
Robert Pfeiffer is listed as Director of Client Relations at ASAP Programs.
Where is Robert Pfeiffer based?
Robert Pfeiffer is based in Sun City Center, Florida, United States while working with ASAP Programs.
What companies has Robert Pfeiffer worked for?
Robert Pfeiffer has worked for Asap Programs, Global Hr Research (Www.Ghrr.Com), Ceridian, First Advantage, and Labcorp.
Who are Robert Pfeiffer's colleagues at ASAP Programs?
Robert Pfeiffer's colleagues at ASAP Programs include Andrea Guillen.
How can I contact Robert Pfeiffer?
You can use AeroLeads to view verified contact signals for Robert Pfeiffer at ASAP Programs, including work email, phone, and LinkedIn data when available.
What schools did Robert Pfeiffer attend?
Robert Pfeiffer holds Associate'S Degree, Radio & Television Broadcasting from Mercer County Community College.
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