Robert Garagiola Email & Phone Number

Texas, United States

Chicago, Illinois, Us

• Manage a global team of 40 across EU, APAC, and North America, overseeing a $7M budget with full P&L responsibility, while building and mentoring teams for standards, project execution, and operational sustainment.• Identify growth and efficiency opportunities, driving commercial and retail presence through data-driven strategies, including the development and launch of data and digital content acquisition strategies for an e-commerce relaunch leveraging SAP Commerce Cloud.• Architect and implement a global data integration strategy for data acquisition, routing, and transformation, and created and enforced policies and governance for data-centric project intake and execution.• Design and execute Artificial Intelligence (AI) and Machine Learning (ML) forecasting models, increasing multi-site production efficiency by 30%.• Crafted a comprehensive 3-year data strategy roadmap for cloud transformation, resulting in a 15% revenue increase through predictive analytics identifying market trends and sales opportunities.

Miami, Florida, Us

• Expanded the team to 15 members in 18 months, driving product development and sales that necessitated team growth.• Established an RPA (Robotics Process Automation) practice, creating a process with an intern that saved $2-$3M annually in resource costs by repurposing $300K in labor hours.• Conducted a 4-month feasibility study and proposed a third-party partnership with Nectar to the CIO and Commercial Officer, leveraging ultrasonic technology to match bottle pours with point-of-sale data, addressing major data gaps in the wine and spirits industry.• Uncovered and implemented new technology and data-driven solutions to create new markets, increase sales revenue, and elevate operational efficiencies.

Miami, Florida, Us

• Drove commercial sales revenue and customer penetration, resulting in a $120M annual sales increase by implementing enterprise technology and data-driven solutions.• Architected and launched SAP Hybris eCommerce and Salesforce.com CRM applications, enhancing digital content strategies that led to a 30% increase in sales and a 25% increase in B2B eCommerce conversions.• Designed and executed an API-enabled digital content strategy for ongoing collection, matching, and distribution of product data, significantly improving customer experience and operational efficiency.• Developed cloud-based strategies to manage and syndicate data and marketing content to business partners, enhancing digital imagery and content effectiveness.• Integrated AI, machine learning, and cloud computing technologies, achieving a 30% improvement in new customer conversion rates and a 25% reduction in time to market for new product introductions.• Orchestrated product data and digital image content distribution strategies, improving e-commerce processes and customer satisfaction.• Built and implemented a search results monetization strategy for supplier business development and proactive inventory management, enhancing revenue opportunities.

Rosemont, Il, Us

• Recruited from Deloitte to establish data and analytic insights, strategies, and technology solutions to drive sales growth, speed to market, and marketing program effectiveness, managing a team of 6 direct reports with budget influence.• Created and implemented a strategy, timeline, and operating model to integrate Sysco’s and US Foods’ enterprise data technologies, teams, KPIs, and business processes.• Led data synchronization projects to align customer data across Salesforce.com CRM, Oracle Customer Hub, and eCommerce applications, improving data accuracy and customer retention.• Designed data acquisition strategies and analytic models that provided actionable insights for pricing and selling decisions, leading to a 20%-27% increase in customer cross-selling opportunities.• Directed the development and implementation of data governance standards, policies, and procedures, enhancing data quality and integrity.• Implemented master data quality measurement processes, achieving a $900K annual revenue increase by addressing data quality technology and process gaps.

Worldwide, Oo

• Executed multiple ERP, supply chain, risk management, and finance technology engagements across US and global clients within the retail and consumer products industries as a Lead Senior Manager.• Managed IT and business process solution delivery teams in the planning, design, prototyping, and implementation of regulatory compliance management solutions, directing multi-location teams for business process automation as a Manager.• Directed detailed requirements gathering sessions and managed a team through the technical and functional phases of the systems development lifecycle for a custom CRM solution as a Senior Consultant.

Dublin 2, Ie

• Supervised a team of 5 resources in the idea conception, design, build, test and rollout phases of a sales management application. • Lead application developer and architect for a customer relationship management website engagement.• Designed, built, and unit tested multiple application programming interfaces (APIs), allowing for cross-platform utilization of existing third party software security features.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Marketing And Management Information Systems