-HELPING FINANCIAL INSTITUTIONS EFFECTIVELY MITIGATE FRAUD AND ENHANCE THEIR CUSTOMER EXPERIENCE-In the Age of Cybercrime, I am blessed to be on the solutions side. Working in this fast paced "arms race," I learn about my clients challenges and develop strategies to help them thwart fraud and optimize their digital channel. Working collaboratively with not only clients, but other fraud technology partners gives me a unique perspective. It requires me to honor my clients by listening to their challenges and helping them create a vision. Being able to help financial institution's protect their finances, reputation and competitive edge is paramount to my own success and that of my clients. Some of the major challenges I help financial institutions overcome are the following; · Know Your Customer - Improving customer experience when performing transactions · Fraudulent Transactions and Penalties - identifying relentless imposters and botnets to minimize lost financials. · Mobile malware - identifying malware rooted devices· Increased workflow - Reducing false positives and manual reviews to free up resources.· Integration – API’s for SSO, CDN and Case Management Solutions Specialties: All aspects of the sales cycle including; Sourcing, Cold Calling, Presentation, Relationship Building. Key Client Management and Development, National and Global Account Management, Team Management, Enterprise Negotiation, Alliance Development and Strategic Development.
Listed skills include Saas, Solution Selling, Security, Account Management, and 46 others.